My Financial Transactions Help

What is the My Financial Transactions page?

This part of your online account provides an at-a-glance summary of all of your financial transactions with the AAFP. It lists details about dues paid for your AAFP and chapter memberships, as well as displaying all AAFP-sponsored events for which you have registered. You will also find a listing of information about any products and downloads you purchase from the AAFP on or after April 10, 2009.

Can non-members access a My Financial Transactions page?

Yes. When a non-member registers to attend an AAFP-sponsored event or purchases a product from the Academy, he or she must create an account. His or her transaction history is saved as part of this account and can be accessed by logging in to www.aafp.org.

How do I access My Financial Transactions page?

Both members and non-members need to log in with their username and password to view the My Financial Transactions page.

If you need help with your username or password, visit our Log-in Help.

How frequently is My Financial Transactions page updated?

Because your online account is updated in real time, any time you pay dues, register for an AAFP-sponsored event or make a purchase from the AAFP, your My Financial Transactions page will automatically be updated to show the new information.

How much account history is provided on My Financial Transactions page?

Your My Financial Transactions page lists all of your current AAFP and chapter memberships and all active subscriptions as of April 10, 2009. It lists all AAFP-sponsored events that you have attended in the past, as well as any upcoming events for which you have registered. However, your My Financial Transactions page will not include any other financial transactions conducted prior to March 30, 2009. It will only list information about products and downloads that you purchase from the AAFP on or after March 30, 2009.

How do I access downloads that I have purchased from the AAFP?

When you purchase a download from the AAFP, the file will automatically be listed in the Downloads section of your My Financial Transactions page. From this page, you can click on the file to access it for as long as it remains active. The far-right column of the Downloads section indicates how many days the file will be available to download.

What happens when I click on the Invoice or Receipt icon?

If you have already paid for an item listed on your My Financial Transactions page, clicking on this icon will bring up a printable receipt of the transaction for your records. For any items that have not yet been paid in full, clicking on this icon will bring up a printable invoice for your convenience.

Who should I contact if I have a question about My Financial Transactions page?

Our Contact Center is happy to answer any questions you may have about your financial transactions with the AAFP. Assistance is available from 8:00 am to 5:30 pm Central, Monday through Friday. Please call us at 800-274-2237 or 913-906-6000, or send us an email.