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Functional Health Literacy: Improving Health Outcomes - Medicine and Society

Management of the Difficult Patient - Article

ABSTRACT: All physicians must care for some patients who are perceived as difficult because of behavioral or emotional aspects that affect their care. Difficulties may be traced to patient, physician, or health care system factors. Patient factors include psychiatric disorders, personality disorders, and subclinical behavior traits. Physician factors include overwork, poor communication skills, low level of experience, and discomfort with uncertainty. Health care system factors include productivity pressures, changes in health care financing, fragmentation of visits, and the availability of outside information sources that challenge the physician's authority. Patients should be assessed carefully for untreated psychopathology. Physicians should seek professional care or support from peers. Specific communication techniques and greater patient involvement in the process of care may enhance the relationship.

Communicating Effectively with Transgender Patients - Curbside Consultation

Without Judgment - Close-ups

Protecting the Time You've Got - Balancing Act

The Power of Two: Improving Patient Safety Through Better Physician-Patient Communication - Improving Patient Care

Seven Reasons Family Doctors Get Sued and How to Reduce Your Risk - Feature

Keeping the Human Touch - Balancing Act

The Fine Art of Refusal - Balancing Act

How to Make the Media Your Public Health Partner - Feature

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