Discussion with a patient with sinusitis who requests antibiotics

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Empathy Respond to non-verbal cues
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Clear recommendation
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Patient request for antibiotic based on previous use
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Legitimation
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Empathy
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Clear recommendation Virus not treated with antibiotics
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Partnership
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Clear explanation
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Criteria for antibiotics use
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Use of patient handout
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Risks of using antibiotics
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Treatment suggestions
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Confirm agreement
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Michael LeFevre, M.D., M.S.P.H. talking with a patient (Felecia Myers) with sinus infection who requests antibiotics.