CME Webcast

Quality Improvement Basics

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All physicians want to be the best doctor they can be for their patients and yet, historically, when they examine the data, physicians are surprised to find their quality of care may not be as high as they expected.

Quality improvement theory helps define a process by which physicians can examine their practice and make a plan to improve the systems processes that prevent them from taking optimal care of their patients.

In this webcast, we’ll discuss the tools used for quality improvement and measurement to help equip physicians with the skills needed to begin implementing quality improvement in their practices.

About the Webcast

Quality Improvement Basics

AAFP members: $30
Non-members: $110

Learning Objectives

After completing this CME activity, you should be able to:

  • Articulate the importance of quality improvement work to practicing family physicians
  • Discuss tools used for quality measurement and improvement
  • Implement quality improvement into a practice

Estimated time required to complete the full webcast: 60 minutes

Original release date of webcast: April 7, 2016.

Presenting Faculty

Gretchen M. Dickson, MD, MBA
Dr. Dickson is program director of the University of Kansas School of Medicine Wichita Family Medicine Residency program at Wesley Medical Center and Assistant Professor in the Department of Family and Community Medicine at the University Of Kansas School Of Medicine- Wichita. She received her undergraduate degree in biology at Saint Vincent College, then attended the University of Pittsburgh School of Medicine, where she received her medical degree and completed an area of concentration in women’s health.

Following medical school, she completed her residency at the University of Missouri Kansas City Family Medicine Residency, where she served as chief resident and earned a Master’s in business administration from Rockhurst University. She then completed fellowships in operative obstetrics and faculty development before serving as faculty at the Lancaster General Health Family Medicine Residency.

Dr. Dickson currently serves as program director and maintains a full spectrum clinical practice at the University of Kansas School of Medicine- Wichita Family Medicine Residency program at Wesley Medical Center.

CME Credit

This Enduring Material activity, Quality Improvement Basics, has been reviewed and is acceptable for up to 1.00 Prescribed credit(s) by the American Academy of Family Physicians. AAFP certification begins 04/11/2016. Term of approval is for one year from this date. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

The AAFP is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians.

The American Academy of Family Physicians designates this Enduring Material activity for a maximum of 1.00 AMA PRA Category 1 credit(s)(TM). Physicians should only claim credit commensurate with the extent of their participation in the activity.

CME activities approved for AAFP credit are recognized by the AOA as equivalent to AOA Category 2 credit.


The material presented here is being made available by the American Academy of Family Physicians for educational purposes only. Please note that medical information is constantly changing; the information contained in this activity was accurate at the time of publication. This material is not intended to represent the only, nor necessarily best, methods or procedures appropriate for the medical situations discussed. Rather, it is intended to present an approach, view, statement, or opinion of the faculty, which may be helpful to others who face similar situations.

The AAFP disclaims any and all liability for injury or other damages resulting to any individual using this material and for all claims that might arise out of the use of the techniques demonstrated therein by such individuals, whether these claims shall be asserted by a physician or any other person. Physicians may care to check specific details such as drug doses and contraindications, etc., in standard sources prior to clinical application. This material might contain recommendations/guidelines developed by other organizations. Please note that although these guidelines might be included, this does not necessarily imply the endorsement by the AAFP.