FAQs: Courses and Meetings

Can I get help with travel arrangements?

TRAVELLERS, Inc., the AAFP’s official travel agency, can help you with your travel arrangements. To contact TRAVELLERS, call (800) 382-6700 or e-mail jnovotny@travellersinc.com.

What about car rental?

AVIS and Budget are the AAFP official car rental companies. Take advantage of your membership benefit when renting a car.

AVIS: Reserve online(www.avis.com) or call (800) 331-1600.

Budget: Reserve online(www.budgetcarrental.com) or call (800) 842-5628.
Be sure to have your AAFP Budget Customer Discount number available: D574199

Is there a dress code?

Please feel free to wear comfortable, casual attire to the meeting. The AAFP wants this meeting to be an enjoyable experience for attendees. You may wish to bring a sweater or light jacket with you, as meeting rooms may be very cool.

What is the cancellation and refund policy?

The AAFP must receive notice of cancellation no later than 21 days prior to first day of the course. Requests for full cancellations will be refunded less a $50 administrative fee. Cancellations or no-shows after this date are not eligible for a refund.

Please allow up to four weeks for delivery of refund. Fees will be refunded the same way they were paid to the AAFP. This policy covers registration and ticketed events.

The AAFP is not responsible for monies registrants may have spent on penalty or non-refundable airline tickets or hotel deposits in the event this course is cancelled or sold out. Before purchasing your airline ticket make sure that you have received your registration and hotel confirmation. If a program is cancelled by the AAFP, every effort will be made to notify registrants at least 30 days prior to the first day of the course and registration fees will be refunded.

You can notify the AAFP of cancellations by:
Phone: (800) 274-2237
E-mail: contactcenter@aafp.org
Fax: 913-906-6075
Mail: AAFP, Attn: Contact Center, 11400 Tomahawk Creek Parkway, Leawood, KS 66211

What if I still have questions?

If you need additional assistance, please call the Contact Center at (800) 274-2237, Monday - Friday, 8:00 a.m. - 5:30 p.m. (Central).