FP Essentials™/FP Audio™ App
Frequently Asked Questions (FAQ)

The following information is provided to offer an immediate response to  questions or issues you may experience while using the app. For further assistance, please contact us.

Get the App

The FPE/FPA app is available inside the free AAFP app.

Follow these steps to begin:

STEP 1: Install the free AAFP app appropriate for your device.

STEP 2: Open the AAFP app on your device. Select the FPE/FPA icon. Log in using your seven-digit AAFP ID (or subscriber number) and your password.

Take a CME Quiz

Access the post-test for any currently accredited edition.

FP Essentials quizzes »

FP Audio quizzes »

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Contact Us

(800) 247-2237

aafp@aafp.org

I only see one edition of FP Essentials and one edition of FP Audio. Where are the other editions?

One free edition of FP Essentials and one free edition of FP Audio have been made available to all app users. You must be an FP Essentials/FP Audio subscriber, or have purchased single editions of FP Essentials/FP Audio to access additional content. Visit the FP Essentials or FP Audio pages on our website to subscribe/purchase.

 

I can see the editions I've purchased on my app library page, but I am unable to open the content. How can I access the material?

An internet connection is required to open FP Essentials and FP Audio content in the app. Please verify that your mobile device is connected to the internet. If your device is connected to the internet and you continue to experience difficulties accessing the material, please call the AAFP Member Resource Center at (800) 274-2237, or email us at aafp@aafp.org.

 

I recently purchased a subscription or a single edition. When will I be able to view this content in the app?

Single editions purchased are accessible immediately through the app.

Access to content for new monthly subscribers begins with the publication of the next edition, published on or near the 15th of each month. If you purchased a subscription to FP Essentials, FP Audio, or a Combined Subscription prior to the 15th of the month, but still cannot access content via the app after the 15th, please call the AAFP Member Resource Center at (800) 274-2237, or email us at aafp@aafp.org.

Online access to all purchased content is also available via the FP Essentials and FP Audio pages on our website.

 

How do I access the CME quiz from the app?

When viewing an open edition, access the quiz by selecting the "QUIZ" text link on the right side of the bottom menu bar. Internet access is required to complete and submit the quiz.

 

Can I purchase additional FP Essentials or FP Audio editions or subscribe from the app?

In-app purchase is not available at this time. Please visit the FP Essentials or FP Audio pages on our website to subscribe, or to purchase individual editions.

 

How can I select a specific page in an edition without scrolling through the entire document? 

Place two fingers on the bottom menu bar along the bottom of the mobile device screen to display and select from all pages in the edition.

 

How do I annotate content in the app? 

To annotate content, access the annotation tool bar by selecting the pencil-paper icon on the right side of the bottom menu bar. A variety of annotation tools are available, including highlight, arrows, add text, and mark up.

Why can’t I see the annotations I made to an FP Essentials or FP Audio edition?

Annotations are saved to the mobile device on which the annotations were made. If content is opened via the app on another device, annotations will not appear. If you have difficulty viewing annotations you made on the original device, please call the AAFP Member Resource Center at (800) 274-2237, or email us at aafp@aafp.org.

 

How do I print or email content from the app?

To print or email content, select the box with arrow-up icon on the right of the bottom menu bar. In order to email an edition, an email account must be affiliated with your mobile device in the device settings.

 

How do I "favorite" content so I can review it later?

To create or add to your “favorites” list, select the star icon at the bottom of the screen of each favorite edition. Starred favorites will appear under "Saved Articles" on the app library screen for easy access.

Take a CME Quiz

Access the post-test for any currently accredited edition.

FP Essentials quizzes »

FP Audio quizzes »

[ ]

Contact Us

(800) 247-2237

aafp@aafp.org