ACLF Session Descriptions

Wednesday, April 26 (Preconference)

Unconference Introduction

1:30 - 2:00 p.m.

Take peer learning to a whole new level. Help influence and determine the chapter-focused topics discussed in unconference breakout sessions. The highest-rated issues will be the focus of concurrent unconference breakout sessions at 2 and 3:15 p.m. Bring your topic suggestions and experiences to share.
Designed for Chapter Staff

Unconference Breakout Sessions, Round 1

2:00 - 3:00 p.m.

Unconference Breakout Sessions, Round 2

3:15 - 4:15 p.m.

Concurrent unconference breakout sessions address the highest-rated issues suggested during the unconference introduction.
Designed for Chapter Staff

CME Trends Roundtable

4:30 - 5:45 p.m.

Join your colleagues and AAFP CME staff members to discuss the latest changes, trends, opportunities, and potential challenges in continuing medical education (CME). Discover strategies to effectively market and increase CME event attendance, uncover insights into members’ CME needs, explore technology integrations in learning, and more.
Mindi McKenna, PhD, MBA, AAFP
Shelly Rodrigues, CAE, CHCP, FACEHP, California AFPACLF/NCCL Meet & Greet
Handout(22 page PDF)

6:00 - 7:00 p.m.

Get a jumpstart on your conference experience during this casual networking event. Light refreshments will be provided.

Thursday, April 27


6:00 - 6:45 a.m. 

Networking Breakfast

7:15 - 8:30 a.m.

Essentials I and Advanced I

9:00 - 10:00 a.m. 

Whose Job Is It Anyway? Clarifying Board and Staff Roles & Responsibilities (Essentials I)

This interactive session will raise awareness among board and staff leaders of best practices in governance; stimulate critical conversations about respective roles and the relationship among the board, other leaders, and staff; and will demonstrate the importance of the strategic plan to organizational performance.
Steve Smith, MS, CAE, Association Management Center
Handout(9 page PDF)

High Performing Boards: The Secret Sauce... (Advanced I)

Research on high-performing boards will be shared to encourage effective governance practices and set the stage for how a strategic framework becomes incorporated in staff, committee and board work throughout the year. Join us for a discussion among board and staff leaders and learn how to focus board time and attention on strategic issues. We will share how high performing boards arrive at consequential decisions, and will provide tools to support a strategic dialogue at board meetings.
Mark Engle, DM, FASAE, CAE, Association Management Center
Handout(5 page PDF)

Essentials II and Advanced II

10:15 - 11:15 a.m.

Tools and Techniques for Planning and Executing Effective Board Meetings (Essential II)

This session will share the practices that have proven effective in promoting good governance, with the goal of enhancing organizational performance throughout the association industry. The focus will be on board meeting preparation, from building the agenda to meeting table configuration; board meeting management; and post-meeting activities, including meeting minutes.
Steve Smith, MS, CAE, Association Management Center
Handout(9 page PDF)

Elevating Board Performance Through Self-Evaluation Plans (Advanced II)

In this session we will look at evidence demonstrating ways that self-assessment allows boards to better understand their role and consider how well they are meeting their responsibilities. Additionally, we will discuss ways that self-assessment can build trust, respect and communication among board members; encourage them to seek improvement by utilizing a Board Development Plan; and can aid in tracking improvement/decline over time.
Mark Engle, DM, FASAE, CAE, Association Management Center
Handout(3 page PDF)

Chapter Staff Networking

Not attending a governance component? Join this informal networking opportunity to share best practices and brainstorm ways to address obstacles and questions in your chapter.
Limited to Chapter Staff

Chapter Presidents/Presidents-Elect Luncheon

11:30 a.m. - 1:00 p.m.

An opportunity for chapter leaders to discuss chapter activities, share challenges, and explore solutions.
Limited to Chapter Presidents and Presidents-Elect

Chapter Staff With Chapter Relations Luncheon

11:30 a.m. - 1 p.m.

A chance for chapter staff to share information and discuss chapter issues with the AAFP Chapter Relations team.
Limited to Chapter Staff

General Luncheon

12:00 p.m. - 1:00 p.m.

Colleagues from ACLF and NCCL gather for lunch.


1:00 - 2:15 p.m.

Board/Staff Governance Debriefing

Take this opportunity to discuss information presented in the board governance sessions and determine a plan for the chapter board. Use the time to address specific challenges together or develop a plan to build a strong partnership.

Effective Resolution Writing

Join your NCCL colleagues to learn to write an effective resolution and/or serve as a resource for the constituency resolution writing.


2:30 - 3:45

CME Credit 101: An Orientation For New Staff Members

New to the CME world and wondering how to offer CME credit for your chapter’s programs (and the rules to follow to ensure compliance)? Or maybe you’re confused about the different types of CME credit and the CME requirements for family physicians. Attend this session to learn the ins and outs of CME credit, and have AAFP experts put your uncertainties and concerns to rest. Be sure to bring your questions.
Danielle Atzeni, MBA, AAFP
Jolene Sammons, AAFP
Handout(14 page PDF)

HealthLandscape: Exploring the Links Between Community and Health

Place matters to personal and population health. HealthLandscape can work with chapter staff and chapter leaders to help tell stories and articulate needs through data analysis and visualization. Online mapping tools are available to help visualize your local health care workforce, research social circumstances affecting health and access to health care, analyze data for internal projects and grant proposals, and much more. During this session you will learn to use the HealthLandscape interface, what data are available in the data library, how to add your own data to create custom maps, and learn about one-one-one assistance available.
Jene’ Grandmont, MA, HealthLandscape
Handout 1(1 page PDF)
Handout 2(1 page PDF)

Chapter Staff With The AAFP EVP

4:00 - 5:15 p.m.

Discuss current issues during an informal session with AAFP Executive Vice President/CEO Douglas Henley, MD, FAAFP.
Limited to Chapter Staff


4:30 - 5:45 p.m.

Advocating for Marginalized Patient Populations – Can We Achieve Health Equity for All?

This session will discuss how to be a proponent and effect change at a grassroots level for your patients.

Daniel E. Dawes, JD, Morehouse School of Medicine
Kim Yu, MD, FAAFP, Michigan AFP Board of Directors Chair

Leadership Listen & Learn

AAFP leaders in various capacities, both internally and externally, talk about how to take your leadership to the next level and discuss what opportunities are out there for you to lead.

Jay W. Lee, MD, MPH, FAAFP, Chief Medical Officer, Venice Family Clinic; Immediate Past President, California Academy of Family Physicians
Sarah Nosal, MD, FAAFP, Chair, AAFP Commission on Membership and Member Services
Shelly B. Rodrigues, CAE, CHCP, FACEHP, Deputy Executive Vice President, California Academy of Family Physicians
Handout(5 page PDF)

How to Hug a Porcupine: Building Relationships with Lawmakers and Why It's Important

Building relationships with elected officials can sometimes be difficult and uncomfortable. It forces you and key stakeholders to get close to politicians in ways that may feel “prickly”—like hugging a porcupine. This program will help participants overcome that discomfort, revealing the methods and benefits for building relationships with elected officials. Learn who Congress and state legislators listen to; what congressional staffers believe are the most effective communications tactics for influencing undecided Members of Congress; and how to conduct effective in-person meetings, influence legislators at town hall meetings, as well as effective advocacy in the state/district.
Brad Fitch, Congressional Management Foundation

Inside The Mind Of A Reporter (Basic Media Training)

Learn to take advantage of every interview opportunity, regardless of the format. Mark Bernheimer, a renowned health care media trainer and former CNN reporter, imparts crucial tips in a lively and engaging seminar. This training session makes extensive use of actual news clips, anecdotal discussion, and realistic on-camera video drills for selected volunteers. Walk away from this session with an understanding of the media’s “rules of engagement,” basic motivations of modern day news reporters, and four types of interview questions you shouldn’t answer.
Mark Bernheimer, MediaWorks Resource Group
Handout(7 page PDF)

Welcome Reception

5:45 - 8:00 p.m.

Join your colleagues for networking and entertainment in the ballroom. This casual reception includes a live band, heavy hors d’oeuvres, and a cash bar. Enjoy yourself and get energized for the amazing programming to follow in the days ahead.

Friday, April 28


6:00 - 6:45 a.m.

Chapter Peers Networking Breakfast

7:00 - 8:00 a.m.

Town Hall Meeting

7:30–8 a.m.

AAFP senior leaders address current issues of critical importance.

MACRA and Quality Payment Programs

8:00- 9:00 a.m.

The Medicare Access and CHIP Reauthorization Act of 2015 (MACRA) changes the way Medicare rewards clinicians for providing quality care by streamlining multiple quality programs into a new Quality Payment Program tied to Part B Fee-For-Service payments. With the implementation of MACRA and the replacement of the Sustainable Growth Rate, CMS will pay clinicians participating in the Merit-based Incentive Payment System or Advanced Alternative Payment Models of the Quality Payment Program beginning in 2019. This session is an opportunity to learn about the Quality Payment Program from agency experts.

Opening ACLF Plenary

9:15–9:35 a.m.


10:00 11:15 a.m.

Creative Ways to Integrate Technology Into Your Events

Attention is one of the scarcest resources of the 21st century. Our attendees have more competition for their attention than ever before which means that marketing is more difficult and keeping them engaged on site is challenging too. So what can we do as event planners to make our events more engaging? In this session, we’ll talk about 25+ ideas to keep your attendees engaged using technology – from social media, to apps, to gamification—your next event will leave guests craving more!
Liz King, techsytalk, Inc.
Handout(18 page PDF)

The Trump Administration and the 115th Congress

Join AAFP Director of Government Affairs Robert Hall, as he moderates a panel focused on how the AAFP is advocating for family medicine on Capitol Hill and with the 115th Congress.
Robert Hall, JD, AAFP
Jennifer Higgins, Chamber Hill Strategies
Handout(7 page PDF)

How Leaders Perform Best Under Pressure

Stress and pressure is an epidemic. Through inspiring stories and real life case studies, this session explains how leaders today need to be both “smart and healthy.” Learn how to avoid self-sabotage and burnout through the science of Emotional Intelligence and stress resiliency tactics, as well as ways to operate at optimum levels while facing deadlines and challenging relationships.
Steve Gutzler, Leadership Quest LLC
Handout(4 page PDF)

Productive Storytelling

We’re constantly bombarded with information: names, reminders, breaking news. But, what do we remember? What can we share? When constantly fighting for space in other’s thoughts, the emotional attachment of stories captures and holds attention. Strategic storytelling taps into this classic art for more engaging and action-oriented communication, whether you’re giving a speech, providing testimony, or simply talking to people during your daily routine.
Wendy Taylor-Tanielian, Em Hill Communication
Handout(7 page PDF)

Five Keys to an Effective Chapter Website

More members will engage with your chapter’s website than participate in any other program or service you offer. How do you create content that engages members and keeps them coming back? It starts with first identifying “what” to publish, figuring out “where” to publish it, and then working on the “how” to make it effective. This information-packed session helps build a process to identify the content members look for and how to prepare it to effectively meet members’ needs and your organization’s goals, while also conforming with modern web standards.
Ray van Hilst, Yoko Co.
Handout(23 page PDF)

Lunch, Awards, and Plenary

11:30 a.m.–1:15 p.m.

No Excuses

Despite being born with arms that end at the elbows and legs near the knees, Kyle Maynard’s family made the critical choice to pursue "normalcy" in an otherwise not-so-normal circumstance. Since then, Kyle has wrestled on one of the best varsity teams in the Southeast, set records in weightlifting, fought in mixed martial arts, and the Brazilian Jiu-Jitsu world championships. Kyle is a speaker, author, and the first quadruple amputee to ascend Mount Kilimanjaro and Mount Aconcagua without the aid of prosthetics. Kyle will share his inspiring message on knowing your limits, but never stopping to try and break them.
Kyle Maynard


1:30 - 2:45 pm

Family Medicine 2020

Join this interactive session for an environmental scan of the policy and practice issues expected to impact family physicians over the next three years. Senior AAFP staff will share what the AAFP is planning with respect to member services and patient education. Q&A follows.
Clif Knight, MD, FAAFP, AAFP
R. Shawn Martin, AAFP
Julie Wood, MD, FAAFP, AAFP

An Outsider's Deep Dive into Your Chapter Website

Have you taken a fresh look at your chapter’s website lately? Are you putting your best foot forward and meeting your member’s needs in a way that makes their lives and jobs better? Or are you “navel gazing” and reflecting your own internal structure and biases that have no relation to what they are doing? This hands-on session builds on “Five Keys to an Effective Chapter Website that Saves the Day,” to offer a deep dive into several chapter websites for a review and list of tangible updates for site improvement. Topics discussed will include key messaging, usability, conversion, and content best practices. Chapters who wish to submit a site may use the following link:
Ray van Hilst, Yoko Co.
Handout 1(16 page PDF)
Handout 2(6 page PDF)

6 Simple Rules for Successful Collaboration

One inspirational quote reads, “We don’t rise to the level of our expectations. We fall to the level of our training.” Collaboration brings individuals together to achieve a common business goal. In this session, Pamela Green will help you apply key foundational behaviors to design a collaborative experience to help achieve your business goals. Learn the simple rules for collaboration, plus the latest tools that can make collaboration effortless.
Pamela Green, Pamela J Green Solutions, LLC
Handout(8 page PDF)

29 Tech Tools to Create Cool Content for Social Media

The most popular posts on social media are pictures and videos, and with a few easy (and free!) tech tools, you can transform your messages into share-worthy graphics that will put your organization out in front. This action-packed session will give you dozens of sites and apps to help elevate the quality of your social media posts and other material.
Beth Ziesenis, Your Nerdy Best Friend

Tame Your Inbox

Bulging inbox? Ready to take back control of your day and your life? It is time to tame your inbox once and for all! In this interactive session you will learn how to:

  • Save at least 2 hours of email processing time each week.
  • Automate 20–40% of your email management—filing, responding and drafting emails.
  • Automatically prioritize all incoming emails and never overlook an important email again.
  • Learn the short cut that ensures that you never forget to follow up again.

Carson Tate, Working Simply, Inc.
Handout(3 page PDF)


3:154:30 p.m.

Working Effectively with Millennials

“It’s a millennial world.” This is what most headlines are telling us about the world of work today and the future. With four generations at work, why are we paying so much attention to just one? What is the most appropriate and effective way to lead this generation of workers? What can leaders do to ensure the success of this generation? While effective management is individual, leadership is broader. This session will help you understand the trends and tactics to employ in hiring, engaging, and retaining this demographic group.
Pamela Green, Pamela L Green Solutions, LLC

Unleash the Leader Inside of You

Move past mediocrity and plateaus and take your leadership to new heights. Hear the secrets to overcoming complacency, outdated thinking, and how to shift to new self-leadership tactics to create sustainable success. Learn how the best leaders build lasting connections, collaborate fearlessly, and generate great performance.
Steve Gutzler, Leadership Quest LLC

Focus on Family Physician Well-Being

Learn about recent family physician burnout data and why the AAFP has identified this as a top priority for our members. Participants will understand the family physician ecosystem and how all the parts influence well-being, as well as the concept of deliberate well-being planning. Hear how others are addressing and improving family physician well-being.
Clif Knight, MD, FAAFP, AAFP

Messaging Tough Stories (Advanced Media Training)

Engaging with reporters is enough of a challenge when the questions are friendly. This seminar takes the process a step further with more challenging issues, geared to help participants learn to navigate controversial topics. Learn to contend with a hostile reporter, and witness an in-session “ambush” interview. Volunteer to “face the reporter” on camera, and review the result with feedback from the facilitator and input from the group. Leave the session with an enhanced understanding of media messaging, and the importance of representation during an interview.
Mark Bernheimer, MediaWorks Resource Group
Presentation(7 page PDF)

Work Smarter, Not Harder: Identifying Your Productivity Style

One size does not fit all when it comes to productivity. As neuroscience continues to study the diversity in our cognitive thinking preferences, experts agree that productivity increases as individuals adopt strategies that support their natural left-brain or right-brain tendencies. So, what is your unique productivity style? Take our Productivity Style assessment, identify your unique productivity style and learn strategies that are tailored to support the ways in which you naturally engage in your everyday workflow.
Carson Tate, Working Simply, Inc.
Handout 1(2 page PDF)
Handout 2(5 page PDF)
Handout 3(1 page PDF)

Saturday, April 29


6:00 - 6:45 a.m.

Chapter Presidents/Presidents-Elect Breakfast

7:00 - 8:00 a.m.

Network with AAFP and chapter leaders, and discuss current issues."John Meigs Jr., MD, FAAFP, AAFP President and Michael Munger, MD, FAAFP
Limited to Chapter Presidents and Presidents-elect

Networking Breakfast

7:00 - 8:00 a.m.


8:15 - 9:30 a.m.

How DO They Do That: Secret Tech Weapons for Chapters

What if you could schedule a committee meeting without sending three dozen emails to find a time everyone could meet? Or automate your little tasks that keep you from your real work? Or pass off annoying projects to someone else—without breaking the bank? And what if you do all this from your mobile device—without an IT degree? This session will help you discover how to use free and bargain technology tools to work more efficiently with your teams, create professional-level graphics, and wow your colleagues. This high-energy session will give you 30+ tools that will leave people asking, “How DO they do that?”
Beth Ziesenis, Your Nerdy Best Friend

Primary Care in a Rapidly Changing Landscape: Data and Tools for a Post-MACRA World

This session will discuss new research and tools from the AAFP’s primary care policy research institute. Attendees will hear about current Robert Graham Center products, including research on teaching health centers, MACRA, care coordination, telehealth, the impact of primary care on the triple aim, and strategies for addressing population health. Learn how to use these products and data to advocate for and improve the delivery of primary care.
Winston Liaw, MD, MPH, Robert Graham Center
Handout(22 page PDF)

Advocacy in Action—State and Federal Legislative Priorities

9:45 - 11:00 a.m.

Learn how the changing landscape affects you and your members through an examination of the priority issues and advocacy campaigns the AAFP tackles in Washington.
Shannon Morey, JD, AAFP 
Shelby King, AAFP
Handout(9 page PDF)