Service Manual

Questions?

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Please contact:
Kristy Sloan, CEM
ksloan@aafp.org
(913) 906-6222

2017 FMX official vendor information is below.

September 12-16: Meeting Dates
September 13-15: Expo Dates
Henry B. Gonzalez Convention Center
San Antonio, TX

FMX linear booths include 8' black/white back drape, 3' black side drape, and a booth ID sign. Carpet/floor covering is mandatory per AAFP terms and conditions and may be ordered through the Official Contractor, Freeman.

Audio-Visual

Freeman AV is the official provider for all your audio-visual needs.

Order Freeman AV online here(www.freemanco.com).

Booth Furnishings

Freeman is the official contractor for booth furnishings (i.e. draped tables, chairs, counters, etc.), carpet (mandatory per AAFP regulations), labor, porter/cleaning services, signage, and shipping services.

Order Freeman furnishings online here(www.freemanco.com).

Electrical

Freeman is the official provider for all your electrical needs.

Order electrical online here(www.freemanco.com).

Exhibitor-Appointed Contractors

If you plan to use your own Exhibitor-Appointed Contractor/Exhibitor-Designated Contractor (EAC/EDC), please view the Terms and Conditions(16 page PDF) for insurance requirements. Deadline for submitting information EAC/EDC notification and insurance through the Exhibitor Login is July 31, 2017.

Floral

Urban Jungle is the official floral provider.

Order floral online here(www.freemanco.com).

Food and Beverage

The RK Culinary Group is the exclusive catering provider at the Henry B. Gonzalez Convention Center.

View RK Culinary Group Booth Catering Menu Packet & Order Form(7 page PDF).

Distribute food and/or beverages from your assigned booth space. Please keep in mind that the AAFP follows the PhRMA Codes on gifts to physicians. This policy includes food and beverage giveaways.

Henry B. Gonzalez Convention Center

The FMX Exposition will be in Halls 2, 3 of the Henry B. Gonzalez Convention Center(www.sahbgcc.com) in San Antonio, TX.

Insurance Requirements

View the Terms and Conditions(16 page PDF) for AAFP FMX Insurance Requirements for all exhibitors and/or exhibitor-appointed contractors/exhibitor-designated contractors. Deadline for submitting valid insurance is July 31, 2017.

Upload your certificate of insurance through the Exhibitor Login.

Internet/Telecommunications

SmartCity is the exclusive Internet/telecommunications provider at the Henry B. Gonzalez Convention Center.

View SmartCity order information(1 page PDF) or order online(orders.smartcitynetworks.com).

Labor

Labor may be ordered through Freeman, the AAFP's official contractor.

Order labor online here(www.freemanco.com).

Lead Retrieval

Experient is the official lead retrieval provider. Scan attendee badges to capture and follow-up with your leads after the show.

View the Experient lead retrieval order form(2 page PDF).

All FMX attendee badges contain the mailing address. It may also contain email address if the attendee does not "opt out" of releasing that information.

Mailing Pre-Registrant File

Generate excitement about your products or services to let the physicians and health professionals know where to find you in the Expo Hall by renting the 2017 AAFP FMX pre-registrant file from InFocus Marketing, AAFP's exclusive list manager.

View pricing and details(www.infocusmarketing.com) or contact InFocus Marketing at (800) 708-5478 or sales@infocusmarketing.com.

Official Contractor

Freeman is the official contractor for booth furnishings, carpet (mandatory per AAFP regulations), labor, porter/cleaning services, signage, and shipping services.

Order Freeman furnishings online here(www.freemanco.com).

Plumbing/Water/Drainage

Freeman is the exclusive provider of compressed air, water, and drainage.

Order online here(www.freemanco.com).

Rigging

PSAV is the exclusive rigging provider.

View the PSAV rigging order form(2 page PDF) or order online(www.psav.com).

Security

The City of San Antonio Off-Duty Employment Unit is the official security provider during the AAFP FMX.

View the Exhibit Booth Security order form.(1 page PDF)

Service Desk Location

The on-site Exhibit Service Desk will be located in the back of Hall 2 at the Henry B. Gonzalez Convention Center. Official vendors will be available to answer questions, take on-site orders, and make order changes starting Monday, September 11, 2017 - Friday, September 15, 2017.

Shipping

How do I label my materials? Where do I send my materials to the advance warehouse or direct to show-site? When may materials be received?

View detailed shipping instructions(www.freemanco.com).