Fam Pract Manag. 2000 Nov-Dec;7(10):12.
To the Editor:
Thank you for “Same-Day Appointments: Exploding the Access Paradigm” [September 2000].
In the article I wrote for your February 1998 issue [“Solo Practice: The Way of the Future”], I noted that in our office “if you need an appointment today, you get an appointment today” and “every problem is handled before we go home, and we go home on time.” I think this kind of efficiency explains why our office can care for 4,000 patients without a backlog.
Dr. Murray and Ms. Tantau have proven what I did not know and would have doubted: Bad habits in an inefficient office can be changed (although not without pain).
Copyright © 2000 by the American Academy of Family Physicians.
This content is owned by the AAFP. A person viewing it online may make one printout of the material and may use that printout only for his or her personal, non-commercial reference. This material may not otherwise be downloaded, copied, printed, stored, transmitted or reproduced in any medium, whether now known or later invented, except as authorized in writing by the AAFP. Contact email@example.com for copyright questions and/or permission requests.
Want to use this article elsewhere? Get Permissions
More in FPM
Related Topic Searches
MOST RECENT ISSUE
Access the latest issue of Family Practice Management