
July/August 2000 Table of Contents
Articles
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HEALTH CARE TRENDS
Is Universal Coverage the American Way?
Seven physician organizations think so, and they're joining forces to place universal coverage on the national agenda this election year.
Martha C. Collins
57
COMMUNICATION SKILLS
'Problem Patients': A Fresh Look at an Old Vexation
Every practice has at least one. Here's how to reduce irritation and improve outcomes.
Robert D. Gillette, MD
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REIMBURSEMENT STRATEGIES
Coding Level-One Office Visits: A Refresher Course
If you're forgetting to bill 99211 for nursing visits, or using 99201 when you should be using 99202, this quick coding lesson may improve your practice's bottom line.
James M. Giovino, MD
49
FAMILY PRACTICE SPECTRUM
Finding Success in a Capitated Environment
Success for this group means taking all the risk they can get, targeting chronic diseases and rewarding physicians for quality.
Amy Handelman Bennett
Featured Departments
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GETTING PAID
Is Your Space Rental Arrangement Fraudulent?
Here's one more way you may be committing fraud without even knowing it.
Kent J. Moore
23
CODING AND DOCUMENTATION
Answers to Your Questions
Visit + procedure 99211 ICD-9 for multiple myeloma "New problem" Lab specimen transportation
Kent J. Moore
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63
IMPROVING PATIENT CARE
High-Volume Practice: Are There Trade-Offs?
The pressure is on to increase productivity -- but at what cost?
George E. Kikano, MD, Stephen J. Zyzanski, PhD, Robin S. Gotler, MA, Kurt C. Stange, MD, PhD
67PRACTICE DIARY
Excerpts From a Family Physician's Journal
Sanford J. Brown, MD
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SALARIED FP
Understanding Confidentiality and Nonsolicitation Clauses
Before you sign an employment agreement, make sure you know what you're committing to.
David R. Dearden, JD
82
BALANCING ACT
Words of Wisdom for Patients and Physicians
Recommending a good book can provide manna for your patients and enrich your communications with them.
Virginia K. Mohl, MD, PhDOther Departments 8 EDITOR'S PAGE 11 LETTERS 77 FPM QUIZ (EARN 3.5HOURS OF CME CREDIT) 79 CLASSIFIEDS 81 AUTHORS GUIDE
Cover Illustration © 2000 Phill Singer
Copyright © 2000 by the American Academy of Family Physicians.
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