Articles
27	27	Back to School: Options for Learning the Business of Medicine From master's programs to certificate programs to CME courses, the options are plentiful. But what's right for you? Leigh Ann Backer
	34	Depositions: Defending Your Care If you're sued for malpractice, follow these safe deposition tips and you may not have to go to court. Peter G. Teichman, MD, MPA, and Nicholas E. Bunch, JD
37	37	A Problem-Oriented Approach to the HIPAA Security Standards Every practice will have to comply with HIPAA. You can take the first step by performing a self-audit of your practice's current security measures. David C. Kibbe, MD, MBA
Featured Departments
	14	GETTING PAID When All Else Fails, Contact Your HCFA Regional Office Regional office staff are ready and willing to help you resolve disputes with your Medicare carrier. Kent J. Moore
	16	CODING & DOCUMENTATION Answers to Your Questions Coding counseling • Reimbursement for reviewing records • Prolonged services code for hospital care • HepB/Hib vaccine Kent J. Moore
21	21	MONITOR Patients' rights legislation reaches Senate floor • National FP salaries • More docs job hunting • Practice pearls
	45	IMPROVING PATIENT CARE Responding to an Unfavorable Quality Assurance Audit Is some aspect of your practice getting a failing grade? Here's how to turn it around and embrace a spirit of quality improvement. Richard Colgan, MD
	48	PRACTICE DIARY Panic attack • Medical records • Saying no Sanford J. Brown, MD
50	50	COMPUTERS Buying Your First PDA Thinking about joining the hand-held revolution? Here are five points to consider before you buy. Stephanie Schneider, MA, Rita Kostecke, MD, MPH, and Jeffrey Tokazewski, MD
	52	ASK FPM Choosing a consultant • The lone overcoder • EMTALA defined
	60	BALANCING ACT Protecting the Time You've Got Think there's nothing you can do about frequent interruptions and urgent requests on your time? Think again. Pamela J. Vaccaro, MA, CSP
		Other Departments
	10	EDITOR'S PAGE
	13	LETTERS
	53	FPM QUIZ (EARN 3.5HOURS OF CME CREDIT)
	55	CLASSIFIEDS
	57	AUTHORS GUIDE

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Cover Illustration © 2001 Greg Tucker
Copyright © 2001 by the American Academy of Family Physicians.
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