Articles
33 41	25	Toward Sensitive Treatment of Obese Patients Syed M. Ahmed, MD, MPH, DrPH, Jeanne Parr Lemkau, PhD, and Sandra Lee Birt Compassionate care will help them even if they never lose a pound.
	33	"You Should See My Doctor": Cost-Effective Marketing Ideas for Your Practice James M. Giovino, MD Marketing doesn't have to be expensive, complicated or unethical. To begin, simply treat your current patients right.
	41	COVER Tuning Up Your Patient Schedule M. Kyu Chung, MD These scheduling tips can help you smooth out the peaks and valleys in your patient flow and increase your bottom line.
Featured Departments
	16	GETTING PAID CPT: What's New in 2002? Kent J. Moore You should be aware of changes in E/M, integumentary, musculoskeletal and lab codes.
	18	CODING & DOCUMENTATION Answers to Your Questions Kent J. Moore Preventive care & the E/M guidelines • Review of blood-gas analysis • Draining a hematoma
	21	MONITOR Medicare physician payments face significant cuts • Studies document impact of direct-to-consumer ads, rising drug spending • Practice pearls
	46	IMPROVING PATIENT CARE Race and Preventive Services Delivery Robin S. Gotler, MA, Robert L. Williams, MD, MPH, Susan A. Flocke, PhD, George E. Kikano, MD, CPE, Kurt C. Stange, MD, PhD The way to eliminate disparities may be to improve access to family physicians.
	48	PRACTICE DIARY Sanford J. Brown, MD Locum tenens • Job security • The oracle
	50	COMPUTERS Looking for a Good Electronic Medical Records System? Jennifer Bush This list of criteria for evaluating EMR systems has been developed for family physicians by family physicians.
	52	ASK FPM Transcription in the hospital • Free or discounted medications • Reimbursement for frequent home visits
	68	BALANCING ACT The Forgotten Art of Setting Goals Pamela J. Vaccaro, MA, CSP If your goals have never moved you to action, the problem may be your goals, not you.
		Other Departments
	12	EDITOR'S PAGE
	14	LETTERS
	55	AUTHORS GUIDE
	61	FPM QUIZ (EARN 3 HOURS OF CME CREDIT)
	65	CLASSIFIEDS

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Cover Illustration © 2002 Sally Wern Comport

Copyright © 2002 by the American Academy of Family Physicians.
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