Call RVUs: One Way to Make Call More Equitable
Allen Daugird, MD, MBA
By acknowledging that not all call is created equal, one group has made its call schedule less contentious.

Achieving a More Minority-Friendly Practice
Amy Glenn-Vega, MBA, MHA, RHEd
How successful is your practice at meeting the needs of diverse patients? These 10 tips can help you improve.

Strategies for Better Patient Flow and Cycle Time
Leigh Ann Backer
These tried-and-true techniques will increase revenue, reduce expenses and improve satisfaction with your practice.

GETTING PAID
New Medicare Payment Opportunities
Kent J. Moore
Here's how to get paid for ambulatory blood pressure monitoring and medical nutrition therapy.

CODING & DOCUMENTATION
Answers to Your Questions
Kent J. Moore
Coding E/M services in addition to other services • Vision test + annual exam? • Compazine injection • Interpreting an ECG

MONITOR
Malpractice insurance rates on the rise • Physicians challenge insurers over payment issues • Why health care costs are rising • Practice pearls

IMPROVING PATIENT CARE
A Simple Technology to Improve Office Efficiency
Jonathan Vinson, MD

Sometimes the best solutions to a practice's problems are as simple as two tin cans and a string.

PRACTICE DIARY
Sanford J. Brown, MD
A high index of suspicion • The ED • The annual exam

COMPUTERS
Security Software for Hand-Held Computers
K. Meg Morrison, MD

Protecting the patient information stored on your PDA isn't just a good idea; it could be required under HIPAA.

ASK FPM
Patient refusal to release records • Documentation shortcuts • Bonus formula

BALANCING ACT
Adding a Dose of Levity to Practice
Kent J. Moore
Medicine is serious business, but a little humor may be just what you need when the going gets tough.