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Jul-Aug, 2004 Table of Contents

Features

How to Use Scheduling Data to Improve Efficiency

Using Bilingual Staff Members as Interpreters

Should You Charge Your Patients for "Free" Services?

Departments

Editor's Page

Exploring the Limits of an Insane System

Getting Paid

Billing for Your Work With Surgeons

Patient Education

Do I Need an Interpreter? (Spanish version)

Improving Patient Care

Sticking the Landing: How to Create a Clean End to a Medical Visit

Balancing Act

Managing Family Dynamics

Coding & Documentation

• 99211 & Immunizations • "Self-Limited, Minor" Problems • After Office Hours • Multiple Procedures at the Same Visit • HCPCS Codes for Nubain & Phenergan • Benadryl Injection

Ask FPM

• Billing Costs • Online Consultations Outside Your Patient Base • Documenting E/M Services With Checklists • Delayed Dictation

Practice Diary

• Role Models • Horses vs. Zebras V

Monitor

• Backlog in Medicare Enrollment Processing Continues • Supreme Court Limits Lawsuits Against HMOs

Letters

Patients Are Customers Too

Waiting Room Entertainment and Copyright Laws

ABOUT THE CME QUIZ

AAFP members and FPM subscribers can take the CME quiz online at http://www.aafp.org/fpmquiz. Subscribers may instead return the answer card (included in the plastic issue wrap).

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