Jan 2005 Table of Contents

LETTERS

Fam Pract Manag. 2005 Jan;12(1):14.

Patients may want more than listening

To the Editor:

I started my Lebanese family practice three years ago, applying what I have learned about successful doctor-patient relationships and trying to pass them on to my residents. Overall I’m satisfied with my practice, but I have noticed that while I’m trying to give my patients time to express their fears, feelings and needs, other doctors are seeing a huge number of patients each day, delivering questionable quality of care but receiving high patient satisfaction ratings. As family physicians, we insist on providing high-quality care by listening and sharing information with our patients, but I wonder if patients really want this type of practice. When we apply the basic rules of a good interview we are satisfied as doctors, but it seems it is not enough for our patients.

WE WANT TO HEAR FROM YOU

Send your comments to fpmedit@aafp.org. Submission of a letter will be construed as granting AAFP permission to publish the letter in any of its publications in any form. We cannot respond to all letters we receive. Those chosen for publication will be edited for length and style.

Copyright © 2005 by the American Academy of Family Physicians.
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