Jun 2008

Features

EHR Meltdown: How to Protect Your Patient Data

T. Eric Schackow; Todd Palmer; Ted D. Epperly

How to Say Goodbye to Medicare

Kent J. Moore

How to See Your Practice Through Your Patients' Eyes

Elizabeth E. Stewart; Marly McMillen

How to Find Clinical Information Quickly at the Point of Care

Derek Hubbard

How to Fix a Flawed Process: The Four Rules of Work Design

Lee K. Erickson; Tania Lyon

Departments

From The Editor

The 'Know-How' Special Issue
Robert L. Edsall

Opinion

A Multiple-Service Rule for E/M Services
Nancy Ness

The Last Word

How to Deliver Bad News
Sanford J. Brown

Coding & Documentation

• Diagnosis Code Order • When a Review of Systems Isn't Possible • New Patient Definition • Critical Care and Site of Service

Practice Pearls

• Test Your Telephone Service • Print Medicaid Prescriptions on Low-Cost Paper • Completing FMLA Paperwork for Patients' Family Members • Use Software to Track Disease Follow-Up

Letters

• Patient Communication and Health Literacy

• Tracking Follow-Up Care

About The CME Quiz

AAFP members and FPM subscribers can take the CME quiz online at http://www.aafp.org/fpmquiz.

Classifieds