Table of Contents

	Lead Article
	Back to the Future: The Telemedicine House Call This pilot project showed that high-tech can mean high-touch. Anthony F. Jerant, MD, Loretta Schlachta, RN, Ted D. Epperly, MD, and Jean Barnes-Camp, RN

Three Documentation Tools That Work Our progress note form, pocket guide and quick-reference list will help you put the revised Medicare documentation guidelines into practice. Leigh Ann Henry

Special Cover Section Energize Yourself and Your Practice Taming Your Desk Learn how to keep the volume of paper on your desk moving in priority order and reduce the clutter in your office. Pamela J. Vaccaro, MA Keys to a Positive First Impression Taking time to polish your practice's image can lead to greater patient satisfaction. Susan Keane Baker Staff Retreats: Time for Reflection and Renewal Want fresh ideas for improving your practice? Take your staff from it all for a while. J.P. O'Connor, MA 10 Steps to Staying Sane Physicians face more than their share of stress. Here are some tips for preventing problems down the road. James M. Turnbull, MD

Departments

Editor's Page

A NewYear's Present from Medicare - and Three From FPM
Robert L. Edsall

Letters

Document this · The mental health care maze · On break baking and managed care

Ask FPM

Leaving a solo practice · Dismissing a patient for nonpayment of medical bills

FPM Monitor

Docs organize to fight 'profit-driven' care · Quality of care varies widely among health plans · Abortion issue stalls surgeon general vote · AMA criticizes unfair contracts, offers model

Office Suite

Staff Management: Using Loan Abatement as a Rural Recruiting Tool
J. Phillip Macon, MBA, and R. Buck Coats, CPA

Marketing Tips: Simple Ways to Make Waiting More Patient Friendly
Wanda Kelsey-Mendez

The Salaried FP

How to Exercise Power When You Have Limited Authority
Richard E. Thompson, MD

FPM Quiz

Earn 2 hours of AAFP Prescribed credit by reading articles in this issue.

Instructions for Authors

FP Stats

Primary Care Pay Growth Takes a Dip

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