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page 20
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20
CME

PRACTICE EFFICIENCY
22 Tips for Improving Your Practice
'Good enough' is no longer good enough. For today's family practice, it's improve it or lose it.
Rod Aymond


43
CME

E/M DOCUMENTATION
Sneak Preview of the (Revised) Revised E/M Documentation Guidelines
The more you learn about them now, the better prepared you'll be when they hit.
Leigh Ann H. Backer


page 43
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26
CME

DISASTER PLANNING
Could Your Office Cope With Disaster?
Medical practices should remember the Boy Scout motto and be prepared for a day when the unexpected happens.
Gerard Klinzing, MD, and Charles McClure, MD


33
CME

Rebuilding After a Fire
The physicians in this practice didn't think disaster would strike. Learn from their experience and don't get caught unprepared.
Clinton C. Sanford, MD, and Susan Smith

 
36
CME

ORGANIZATIONAL RESTRUCTURING
Re-engineering a Family Practice Center
The authors' success can be a lesson to physician groups as well as residency clinics.
Robin Gotler, MA, George E. Kikano, MD, and Jack Valancy, MBA

Featured Departments
Getting Paid
14

10

EDITORIAL
An Alarming Case of Viagra Abuse
Ted J. Stuart Jr., MD, MBA


14
CME

GETTING PAID
How to Prevent a Prepayment Review From Becoming a No-Payment Review
These three documentation tips may help you avoid a Medicare claim denial.
Kent J. Moore

Balancing Act
66

16
CME

CODING AND DOCUMENTATION
Answers to Your Questions
Kent J. Moore


17

MONITOR
Accountability, measurement can increase performance • Patients value coordination of care, not 'gatekeeping' • Fraud-fighters suspected of fraud • Y2K Update: HCFA urges providers to test claims processing • New vaccine requirements • Market for primary care physicians cools a little • Rural physicians face challenges in providing high-quality care

 
48

PRACTICE DIARY
Seven Ways of Looking at Hepatitis C
Sanford J. Brown, MD

 
52
CME

IMPROVING PATIENT CARE
Practical Ways to Improve Patient Satisfaction With Visit Length
Research points to two techniques that can prevent your patients from saying, 'My doctor didn't spend enough time with me.'
George E. Kikano, MD, David A. Gross, MS, and Kurt C. Stange, MD, PhD

 
54
CME

COMPUTERS
Four Tips for More Efficient Word Processing
These easy-to-learn skills will help you make the most of your word processing software and your time
Gil L. Solomon, MD

 
57

ASK FPM
Patient-discharge letter • Assignment agreements • Stark regulations


66

BALANCING ACT
What Your Body, Mind and Spirit Can Tell You
Caring for yourself will enable you to take better care of your patients.
Marshall O. Zaslove, MD

Other Departments
9 EDITOR'S PAGE
13 LETTERS
13 CHANGE-OF-ADDRESS FORM
61 FPM QUIZ (EARN 4 HOURS OF CME CREDIT)
63 CLASSIFIEDS
65 AUTHORS GUIDE

Copyright © 1999 by the American Academy of Family Physicians.
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