Topic Collection

Patient-Centered Care

Editors' Choice of Best Available Content

This article collection features popular FPM content on the subject of patient-centered care -- from setting the agenda for a visit to optimizing patient satisfaction.


06/01/2003 Focusing on Today's Visit Tool
12/01/2002 'Oh, by the Way ...': Agenda Setting in Office Visits
06/01/2009 What Should You Do When Your Patient Brings a List?


08/01/2014 The Art of Medicine: Seven Skills That Promote Mastery Tool
12/01/2011 Communicating Bad News to Your Patients
03/01/2008 Discussing End-of-Life Care With Your Patients
10/01/2009 Five Communication Strategies to Promote Self-Management of Chronic Illness
12/01/2013 Getting Through to Your Patients
03/01/2008 Have You Really Addressed Your Patient's Concerns?
02/01/2014 How to Bridge the Health Literacy Gap
09/01/2006 Improving Communication With Older Patients: Tips From the Literature Tool
04/01/2014 Incorporating Medical Interpretation Into Your Practice
08/01/2014 Social Media: Strategies for Building Greater Connections With Your Patients
12/01/2015 Establishing and Protecting Your Online Reputation new

Patient Goals & Compliance

04/01/2006 Can Your Patients Afford the Medications You Prescribe?
06/01/2011 Encouraging Patients to Change Unhealthy Behaviors With Motivational Interviewing
06/01/2005 Five Tips for Generating Patient Satisfaction and Compliance
10/01/2014 Health Confidence: A Simple, Essential Measure for Patient Engagement and Better Practice Point of Care
06/01/2007 How to Manage Difficult Patient Encounters
04/01/2008 A New Approach to Group Visits: Helping High-Need Patients Make Behavioral Change Tool
06/01/2009 The Problem With Diet and Exercise Plans
01/01/2008 Transforming Your Practice: What Matters Most
06/01/2015 Treating Dementia With Shared Group Visits new

Patient Satisfaction

04/01/2002 Building a Mind-Set of Service Excellence Tool
06/01/2005 Five Tips for Generating Patient Satisfaction and Compliance
06/01/2008 How to See Your Practice Through Your Patients' Eyes
01/01/2007 What Do We Really Know About Patient Satisfaction?
12/01/2011 Simple Tools to Increase Patient Satisfaction With the Referral Process Tool
01/01/1999 Measuring Patient Satisfaction: How to Do It and Why to Bother Tool
08/01/2015 Patient Advisory Councils: Giving Patients a Seat at the Table new
AAFP Patient Surveys for Providers and Group Practices

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