Access to Care

Providing good care doesn't count for much if patients can't access your care easily. This article collection features popular FPM content on issues in improving access to care, from advanced-access scheduling to after-hours call. Note that FPM content published within the past 12 months is accessible to AAFP members and paid subscribers only.

Return to main topic list.

Advanced Access ("Same-Day scheduling") Other Strategies

Managing Care After Hours

Advanced Access ("Same-Day scheduling")

The seminal article

• Same-Day Appointments: Exploding the Access Paradigm [Feature] (09/01/2000)

Later articles

• Answers to Your Questions About Same-Day Scheduling [Feature] (03/01/2005)
• Implementing Advanced Access in a Group Practice Network [Feature] (05/01/2004)
• Implementing Open-Access Scheduling in an Academic Practice [Feature] (03/01/2006)
• The Outcomes of Open-Access Scheduling [Feature] (02/01/2004)
• Panel Size: Answers to Physicians' Frequently Asked Questions [Feature] (12/01/2007)
• Panel Size: How Many Patients Can One Doctor Manage? [Feature] (04/01/2007)
• 'Would You Like to See a Doctor Today?' [Feature] (05/01/2008)

Other Strategies

• Making a Case for Online Physician-Patient Communication [Feature] (05/01/2008)
• Reducing Waits and Delays in the Referral Process [Feature] (03/01/2002)
• Strategies for Better Patient Flow and Cycle Time [Feature] (06/01/2002)

Managing Care After Hours

• Creating a Successful After-Hours Clinic [Feature] (01/01/2004)
• Why I Give My Cell Phone Number to My Patients [Feature] (08/01/2009)

Last Update: 07/22/2010