ITEMS IN FPM ON TOPIC:
Reducing errors in care requires establishing a culture of safety, systematic reporting, consistent follow-up, and sustained commitment.
You can make things right if you don’t give in to shame, defensiveness and fear.
all the emphasis the malpractice-prevention seminars put on medical records is overblown. Remember that the old family GP kept his records on note cards in a file box and never got sued. The key to preventing suits is the ability to relate to patients.
The author offers advice on how and when family physicians should apologize to patients, with examples based on multiple scenarios.
The article describes the issues family physicians need to keep in mind when firing a staff member and offer tips for helping get through the experience.
The author introduces an article on reducing malpractice risk by Edward G. Zurad, MD, a family physician who has successfully defended his care in a malpractice suit and has testified as an expert witness in other suits.
The author describes steps every medical practice should take to reduce the risk of financial fraud. Steps include checking employee references before hiring, requiring managers to monitor individual expenses, implementing specific vacation policies.
This article offers practical tips to physicians who are buying -- or whose employer is supplying -- malpractice insurance. It addresses issues such as types of coverage, exclusions, content, tail payment, etc.)
The author describes strategies for managing malpractice risk more effectively .
Invites readers to submit tips to supplement Roberts article in this issue.