ITEMS IN FPM ON TOPIC:
Reducing errors in care requires establishing a culture of safety, systematic reporting, consistent follow-up, and sustained commitment.
You can make things right if you don’t give in to shame, defensiveness and fear.
Good records can help defend against a meritless malpractice suit, but it takes more than good records to prevent one.
The author offers advice on how and when family physicians should apologize to patients, with examples based on multiple scenarios.
The article describes the issues family physicians need to keep in mind when firing a staff member and offer tips for helping get through the experience.
You know it's really good advice if you want to hear it again.
The author describes steps every medical practice should take to reduce the risk of financial fraud. Steps include checking employee references before hiring, requiring managers to monitor individual expenses, implementing specific vacation policies.
This article offers practical tips to physicians who are buying -- or whose employer is supplying -- malpractice insurance. It addresses issues such as types of coverage, exclusions, content, tail payment, etc.)
The author describes strategies for managing malpractice risk more effectively .
Invites readers to submit tips to supplement Roberts article in this issue.