ITEMS IN FPM ON TOPIC:

Patient satisfaction

July/August 2016 Issue
Home Care Gets a New Place in the Medical Neighborhood [Feature]

Collaboration with home care providers allows family physicians to extend their influence over patient outcomes and health care costs.


May/June 2016 Issue
Does High Patient Satisfaction Mean High Quality of Care ? [From The Editor]

Are they even related?


May/June 2016 Issue
Seven Principles for Improving Service and Patient Satisfaction [Feature]

A systematic approach that follows these seven principles can help you translate patient feedback into improved service.


May/June 2016 Issue
Encouraging Children’s Literacy in Your Practice [Feature]

Providing free books to your youngest patients can improve literacy and patient satisfaction.


January/February 2016 Issue
The Problem With Patient Satisfaction Scores [Feature]

Scoring of individual physicians is becoming more widespread. Here’s how to improve the process.


November/December 2015 Issue
Establishing and Protecting Your Online Reputation [Feature]

Proactively building a positive Internet presence for your practice can blunt the effect of a few bad reviews.


July/August 2015 Issue
Patient Advisory Councils: Giving Patients a Seat at the Table [Feature]

This model can make patients true partners in improving their care and that of others.


March/April 2015 Issue
Electronic Access to Adolescents' Health Records: Legal, Policy, and Practice Implications [Feature]

Letting minors view their health records online means finding a compromise between patient privacy and parental rights.


July/August 2014 Issue
The Art of Medicine: Seven Skills That Promote Mastery [Feature]

With a little practice, these seven vital skills can become a natural part of your patient consultations.


May/June 2013 Issue
"All I Wanted Was Something for the Cough" [The Last Word]

Is the health system in your community truly focused on what the patient wants? Are you sure?


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