ITEMS IN FPM ON TOPIC:

Patient satisfaction

November/December 2016 Issue
Sharing Visit Notes: Are We Ready and Willing? [From The Editor]

Will this really improve patient care?


November/December 2016 Issue
Using Health Confidence to Improve Patient Outcomes [Feature]

Tracking patient engagement is a key step to enhancing health and reducing costs.


November/December 2016 Issue
Sharing Visit Notes: Getting Patients and Physicians on the Same Page [Feature]

Inviting patients to review your visit notes is a promising change in practice. Here’s how to get started.


July/August 2016 Issue
Home Care Gets a New Place in the Medical Neighborhood [Feature]

Collaboration with home care providers allows family physicians to extend their influence over patient outcomes and health care costs.


May/June 2016 Issue
Does High Patient Satisfaction Mean High Quality of Care ? [From The Editor]

Are they even related?


May/June 2016 Issue
Seven Principles for Improving Service and Patient Satisfaction [Feature]

A systematic approach that follows these seven principles can help you translate patient feedback into improved service.


May/June 2016 Issue
Encouraging Children’s Literacy in Your Practice [Feature]

Providing free books to your youngest patients can improve literacy and patient satisfaction.


January/February 2016 Issue
The Problem With Patient Satisfaction Scores [Feature]

Scoring of individual physicians is becoming more widespread. Here’s how to improve the process.


November/December 2015 Issue
Establishing and Protecting Your Online Reputation [Feature]

Proactively building a positive Internet presence for your practice can blunt the effect of a few bad reviews.


July/August 2015 Issue
Patient Advisory Councils: Giving Patients a Seat at the Table [Feature]

This model can make patients true partners in improving their care and that of others.


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