ITEMS IN FPM ON TOPIC:

Patient satisfaction

July/August 2015 Issue
Patient Advisory Councils: Giving Patients a Seat at the Table [Feature]

This model can make patients true partners in improving their care and that of others.


March/April 2015 Issue
Electronic Access to Adolescents' Health Records: Legal, Policy, and Practice Implications [Feature]

Letting minors view their health records online means finding a compromise between patient privacy and parental rights.


July/August 2014 Issue
The Art of Medicine: Seven Skills That Promote Mastery [Feature]

With a little practice, these seven vital skills can become a natural part of your patient consultations.


May/June 2013 Issue
"All I Wanted Was Something for the Cough" [The Last Word]

Is the health system in your community truly focused on what the patient wants? Are you sure?


July/August 2012 Issue
Rethinking the Difficult Patient Encounter [Feature]

Before you can help a "difficult" patient, you may need to change how you view that person.


November/December 2011 Issue
Simple Tools to Increase Patient Satisfaction With the Referral Process [Feature]

In six steps, you can make your referrals more efficient and please patients in the process.


May/June 2011 Issue
Why I Let My Patients See My Notes [Opinion]

A $1.5 million study is underway to determine whether this practice is a good idea. Spoiler alert: It is.


March/April 2011 Issue
Using a Simple Spreadsheet to Improve Intra-Office Communication and Patient Flow [Feature]

Does your patient flow suffer because communication between front and back offices is awkward? Here's a solution to the problem -- for free.


January/February 2011 Issue
Integrating a Behavioral Health Specialist Into Your Practice [Feature]

Close collaboration may be the best solution for your patients and your practice.


November/December 2010 Issue
A Proactive Approach to Controlled Substance Refills [Feature]

Using the recurring-calendar-event function in Microsoft Outlook, this practice created a systematic approach that ensures patient refills on the day they're due.


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