Patient satisfaction

Feb 2007 Issue
The Dreaded Request for Medical Records [The Last Word]

Sometimes a patient's reasons for leaving aren't as bad as we might imagine.

Feb 2007 Issue
Six Tips for Improving Practice Efficiency and Patient Satisfaction [Feature]

The author draws on her experience in practice for a number of years to give new physicians tips on improving clinical and administrative processes.

Jan 2007 Issue
What Do We Really Know About Patient Satisfaction? [Feature]

The author reviews the literature and offers evidence-based tips about how to improve patient satisfaction.

Nov-Dec 2006 Issue
Fixing Patients vs. Fixing Bicycles [The Last Word]

“If X then Y” rarely works when you're dealing with patients.

Jun 2006 Issue
Don't Be a Target for a Malpractice Suit [Feature]

The author describes the top ten reasons family physicians get sued and offers risk reduction strategies.

Jun 2005 Issue
Five Tips for Generating Patient Satisfaction and Compliance [Feature]

The article explains how physicians can increase patient satisfaction and compliance by employing five principles from the business world.

Jun 2005 Issue
Expanding Your Practice Through Niche Services [Feature]

The article outlines how four family physicians have implemented niche services into their practices. The services include cosmetic laser services, hearing testing, retinal exams, blood draws and X-rays.

Jan 2004 Issue
Creating a Successful After-Hours Clinic [Feature]

The author describes how his practice developed an after-hours clinic to improve patient access and practice revenues.

Nov-Dec 2003 Issue
Family Medicine Takes Center Stage [Feature]

Using data collected from the Future of Family Medicine Project, the article offers information regarding how patients view FPs and what they want from them. The article also provides an update on the project itself.

Jun 2003 Issue
A Funny Thing Happened Today at the Office [Balancing Act]

The author, a nurse, describes how adding levity to the daily practice of medicine can create camaraderie among staff and benefit patients.

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