ITEMS IN FPM ON TOPIC:

Patient satisfaction

Jun 2002 Issue
Achieving a More Minority-Friendly Practice [Feature]

How successful is your practice at meeting the needs of diverse patients? These 10 tips can help you improve.


May 2002 Issue
Does Health Habit Advice Affect Patient Satisfaction? [Improving Patient Care]

The article will explore how patients feel about and respond to health habit counseling provided by their family physician, relying on data from the Direct Observation of Primary Care study.


Apr 2002 Issue
Putting Politeness Into Practice [Balancing Act]

Being courteous to patients and staff can increase satisfaction with the practice, make the work environment more pleasant and decrease stress levels, and it doesn't cost a thing.


Apr 2002 Issue
Building a Mind-Set of Service Excellence [Feature]

Here’s how to assess and improve the level of service your practice is currently providing.


Jan 2002 Issue
Toward Sensitive Treatment of Obese Patients in Primary Care [Feature]

Compassionate care will help them even if they never lose a pound.


Jun 2001 Issue
Understanding Your Insurance Coverage [Patient Education]


Feb 2001 Issue
Getting the Most From Your Phone System [Feature]

Looking at your system through the eyes of a patient will help you understand what you need.


Jul-Aug 2000 Issue
High-Volume Practice: Are There Trade-Offs? [Improving Patient Care]

The article, part of a series based on research from the Direct Observation of Primary Care Study, will the effects of high-volume practice on patient care.


Jul-Aug 2000 Issue
'Problem Patients:' A Fresh Look at an Old Vexation [Feature]

Every practice has at least one. Here's how to reduce irritation and improve outcomes.


Jun 2000 Issue
Planning Group Visits for High-Risk Patients [Feature]

You'll not only have more satisfied patients and better compliance, but you'll also be compensated for your services.


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