ITEMS IN FPM ON TOPIC:
Using e-mail and the Web to connect with patients may sound like a hassle, but it can make patients' lives easier — and yours, too.
This patient's experience teaches lessons that at least one FP apparently hasn't learned.
A well-designed survey can help you improve your practice. The key? ‘Keep it simple,’ and act on what you learn.
What keeps patients coming back to the same practice? The author's answer may surprise you.
The author offers basic tips about scheduling office hours to better meet patients' needs.
Patient satisfaction surveys can be useful tools for quality improvement, but don't expect your patients to be 100 percent satisfied.
Taking time to polish your practice's image can lead to greater patient satisfaction.
The author offers several tips about how to schedule patient visits more efficiently so that patients know that you value their time as much as your own.