ITEMS IN FPM ON TOPIC:
Staff motivation and retention
Even healthy practices have to guard against negativity.
The authors describe the challenge that physician leaders face in leading a workforce of four generational age-groups that each grew up in different socio-economic and political eras. The article suggests that to effectively lead, physician leaders must understand the differences between the generations and how best to attract, retain, and motivate individuals from each generation.
The author, a family physician, describes how he keeps his employees working for him for the long term. The article offers tips for building loyalty and rewarding staff.
Motivating employees is not as straightforward as most people may think. The author reviews the major motivation theoriesp, incentives and disincentives and suggests ways to apply them effetively in a family practice setting.
The author, a nurse, describes how adding levity to the daily practice of medicine can create camaraderie among staff and benefit patients.
The author provides a step-by-step approach to developing and implementing a fair and consistent employee performance evaluation system.
Being courteous to patients and staff can increase satisfaction with the practice, make the work environment more pleasant and decrease stress levels, and it doesn't cost a thing.
This article will offer practical tips on retaining staff in positions of typically high turnover, such as receptionists.
This article will discuss how to choose a model for staff salaries that rewards excellent preformance rather than educational level and longevity.
The article explains how practices can increase patient satisfaction, with examples drawn from one of the top-performing companies in the area of customer service: Walt Disney.