Appointments and schedules, general

Oct 2004 Issue
Asthma Days: An Approach to Planned Asthma Care for Family Physicians [Feature]

The author, a member of the faculty for the AAFP/NICHQ asthma collaborative, describes his practice's approach to planned asthma care and offers an approach that other practices can use.

Jul-Aug 2004 Issue
How to Use Scheduling Data to Improve Efficiency [Feature]

The author describes how physicians and administrators can use data gleaned from an appointment schedule to improve office efficiency, identify opportunities for expansion and generate internal growth.

Jun 2002 Issue
Strategies for Better Patient Flow and Cycle Time [Feature]

The article describes strategies that family practices have successfully used to move patients through their practice more efficiently, thereby improving patient satisfaction and practice productivity.

Jan 2002 Issue
Tuning Up Your Patient Schedule [Feature]

The author provides common-sense approaches for improving patient-scheduling problems (e.g., handling peak traffic during flu season) in a medical practice.

May 1999 Issue
Get a Life by Clearing the Clutter [Balancing Act]

Time management advice for streamlining work load.

Jan 1999 Issue
How Does Your Practice Sound on the Phone? [Feature]

Consultants offer tips on dealing with patient-initiated calls, including advice about scheduling appointments and managing requests for prescription refills.

Sep 1998 Issue
Demand Management: Implementing Your Own Program [Feature]

This article outlines a process small practices can use to identify demand problems, consider their level of financial risk, identify a demand-management solution, determine available resources to implement it, and determine if outside (commercially available) resources are necessary.

May 1998 Issue
Accessibility Is the Key [Marketing Tips]

The author offers basic tips about scheduling office hours to better meet patients' needs.

Jan 1998 Issue
Simple Ways to Make Waiting More Patient Friendly [Marketing Tips]

The author offers several tips about how to schedule patient visits more efficiently so that patients know that you value their time as much as your own.

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