Clinical process improvement

Jun 2003 Issue
Focusing on Today's Visit [Improving Patient Care]

The article describes how one family practice uses a "today's visit" form to help patients focus on what they really want out of the current visit, leaving them more satisfied with their care and less likely to call with follow-up questions.

May 2003 Issue
Group Visits 101 [Improving Patient Care]

In addition to providing step-by-step instructions for launching group visits, the authors lay out the rationale for group visits and how to code for them.

Jul-Aug 2002 Issue
20 Tips to Help Prevent Medical Errors [Patient Education]

Jul-Aug 2002 Issue
Four Principles for Better Test-Result Tracking [Feature]

The article gathers best practices in tracking patients' test results to ensure they don't fall through the cracks.

Jul-Aug 2002 Issue
Prescription Writing to Maximize Patient Safety [Feature]

This article reviews two kinds of prescription-based medication errors ? distractions and distortions ? and suggests simple techniques to help physicians prevent such errors.

Jul-Aug 2002 Issue
When Medical Errors Hit Home [Balancing Act]

The author, a family physician, contributes her thoughts on patient safety and error reduction as a doctor and as the daughter of a sick parent who received suboptimal care.

Jul-Aug 2002 Issue
The Power of Two: Improving Patient Safety Through Better Physician-Patient Communication [Improving Patient Care]

The article presents a patient handout, developed by the Agency for Healthcare Research and Quality, that explains to patients how they can help their doctors provide better care.

Jul-Aug 2002 Issue
What's Wrong With This Practice? [Editor's Page]

Argues that most practices are shot through with errors that can be prevented -- or at least be prevented from having adverse consequences -- by systematization.

Jul-Aug 2002 Issue
Can We Avoid Errors in Family Practice? [Editorial]

FPM's medical editor writes about research to identify sources of error in family practice.

Apr 2002 Issue
The Struggle Between Evidence and Quality [Editor's Page]

Outlines the conflict between research-minded thinking and QI-minded thinking and urges the reader to give QI a try and read Plsek's cover story.

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