ITEMS IN FPM ON TOPIC:
Clinical process improvement
The article describes how one family practice uses a "today's visit" form to help patients focus on what they really want out of the current visit, leaving them more satisfied with their care and less likely to call with follow-up questions.
In addition to providing step-by-step instructions for launching group visits, the authors lay out the rationale for group visits and how to code for them.
The article gathers best practices in tracking patients' test results to ensure they don't fall through the cracks.
This article reviews two kinds of prescription-based medication errors ? distractions and distortions ? and suggests simple techniques to help physicians prevent such errors.
The author, a family physician, contributes her thoughts on patient safety and error reduction as a doctor and as the daughter of a sick parent who received suboptimal care.
The article presents a patient handout, developed by the Agency for Healthcare Research and Quality, that explains to patients how they can help their doctors provide better care.
Argues that most practices are shot through with errors that can be prevented -- or at least be prevented from having adverse consequences -- by systematization.
FPM's medical editor writes about research to identify sources of error in family practice.
Outlines the conflict between research-minded thinking and QI-minded thinking and urges the reader to give QI a try and read Plsek's cover story.