ITEMS IN FPM ON TOPIC:
Clinical process improvement
Outlines the conflict between research-minded thinking and QI-minded thinking and urges the reader to give QI a try and read Plsek's cover story.
The article shares data from the Family Practice Management Practice Self-Test, in which roughly 1000 family physicians ranked the value of interventions such as e-mail communication and chronic disease registries in improving patient care and service.
This article describes how point-of-care anticoagulation devices can make warfarin therapy more patient-focused.
Reports on Don Berwick's plenary speech at the 2002 National Forum on Quality, focusing on the argument that there's no excuse for not trying to improve what you can improve in the system.
Call for tips and articles for 2002 special issue on error reduction.
The article will explain how standardized admission orders can assist family physicians and will point readers to the updated versions of 38 orders previously published in FPM.
The article will explore various components of the Institute for Healthcare Improvement's Idealized Design of Clinical Office Practice project (e.g. open access scheduling, e-mail communication with patients) and will provide an update of the pilot groups' progress in these areas.
Jul-Aug 2001 Issue
Responding to an Unfavorable Quality Assurance Audit [Improving Patient Care]
The author describes how his group used the "Plan-Do-Study-Act" cycle to improve their performance following a negative quality assurance audit.
FPM's medical editor writes about the value of self-assessment.
A self-appraisal questionnaire designed to help the family physician evaluate how well his or her practice is doing in a wide range of measures, including quality of care, patient satisfaction, staff and physician satisfaction, work environment, technology, financial health and efficiency. The reader will be able to derive several raw scores that should help direct quality improvement efforts.