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What stands in the way of your practice achieving its goal?
Partnering with local groups that work with seniors can help you meet the special needs of older patients.
A health education specialist (HES) is a clinic staff member who can fill many roles now demanded in modern medical practices. In the authors' practice, the HES serves as both a health educator, encouraging patients toward more healthy behavior, and a health coach, helping patients choose and achieve defined health goals. These roles also include assisting physicians during Medicare annual wellness visits and coaching co-visits. The HES also can monitor care quality and oversee practice improvement initiatives, such as transitioning to a medical home model. Using non-medical personnel for HES positions, practices can still reap benefits from their specialized training while not having to remove nursing personnel from their increasingly important primary care responsibilities.
Your efforts to give patients same-day appointments won't succeed until you address three critical issues.
The author, a family physician, describes how he changed his practice model to work with two nurses simultaneously, allowing them to take on more of the work for each patient encounter so that the physician could focus on the patient.
The authors examine several ways that the work of medical assistants changes as practices make the transition to medical home status, and they suggest several strategies used by such practices to help medical assistants work at the top of their abilities and licensure.
This article describes strategies for improving efficiency and productivity by using delegation, team-building, and communication.
Could being productive really be so effortless?
The article explains how office efficiency can affect patient and staff satisfaction, productivity and outcomes, and it offers tips for improving four areas of office practice, from the front desk to the physician exam.
For the unwary, inefficiency can become a way of life.