Nov-Dec 2002 Issue
'Oh, by the Way ...': Agenda Setting in Office Visits [Improving Patient Care]

The article will explain how physicians can deal with patients who present with lists of complaints and how managing these lists effectively can improve patient care.

Jun 2002 Issue
A Simple Technology to Improve Office Efficiency [Improving Patient Care]

The author explains how simple technologies, such as a handheld pager system, can improve communication among physicians and staff members within the office.

Jun 2002 Issue
Strategies for Better Patient Flow and Cycle Time [Feature]

The article describes strategies that family practices have successfully used to move patients through their practice more efficiently, thereby improving patient satisfaction and practice productivity.

Jun 2002 Issue
Is Your Practice Wasting Away? [Editor's Page]

Accuses the reader of wasting far more in his or her practice than meets the eye and challenges him/her to read Lean Thinking and FPM articles about redesign.

Apr 2002 Issue
Five Tips for Less Costly Flu Vaccination [Getting Paid]

In recent years, short or delayed supplies of flu vaccine have driven up costs, and reimbursement has not kept pace. The author offers suggestions for trying to turn the situation around for the 2002-2003 flu season.

Apr 2002 Issue
A Tool for Better Well-Woman Exams [Improving Patient Care]

This article explains how visit-specific encounter forms can help physicians improve their documentation and their care. The author shares the routine gynecological encounter form used in his practice.

Mar 2002 Issue
Reducing Waits and Delays in the Referral Process [Feature]

The article describes how family physicians can better manage their referral relationships, in part by implementing "service contracts" that rationalize the relationship and detail the scope of each party.

Jan 2002 Issue
Tuning Up Your Patient Schedule [Feature]

The author provides common-sense approaches for improving patient-scheduling problems (e.g., handling peak traffic during flu season) in a medical practice.

Sep 2001 Issue
Supercharging Your Web Experience [Feature]

The author explains how to maximize the usefulness of the Internet by learning how to use the full capabilities of your Web browser.

Jul-Aug 1999 Issue
Tips for Boosting Efficiency and Morale [Improving Patient Care]

The authors offer practical tips for increasing staff efficiency and boosting morale -- even in times of great turmoil and change -- and show how these efforts can improve the quality of patient care.

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