ITEMS IN FPM ON TOPIC:
Nov-Dec 2002 Issue
'Oh, by the Way ...': Agenda Setting in Office Visits [Improving Patient Care]
The article will explain how physicians can deal with patients who present with lists of complaints and how managing these lists effectively can improve patient care.
The author explains how simple technologies, such as a handheld pager system, can improve communication among physicians and staff members within the office.
The article describes strategies that family practices have successfully used to move patients through their practice more efficiently, thereby improving patient satisfaction and practice productivity.
Accuses the reader of wasting far more in his or her practice than meets the eye and challenges him/her to read Lean Thinking and FPM articles about redesign.
In recent years, short or delayed supplies of flu vaccine have driven up costs, and reimbursement has not kept pace. The author offers suggestions for trying to turn the situation around for the 2002-2003 flu season.
This article explains how visit-specific encounter forms can help physicians improve their documentation and their care. The author shares the routine gynecological encounter form used in his practice.
The article describes how family physicians can better manage their referral relationships, in part by implementing "service contracts" that rationalize the relationship and detail the scope of each party.
The author provides common-sense approaches for improving patient-scheduling problems (e.g., handling peak traffic during flu season) in a medical practice.
The author explains how to maximize the usefulness of the Internet by learning how to use the full capabilities of your Web browser.
The authors offer practical tips for increasing staff efficiency and boosting morale -- even in times of great turmoil and change -- and show how these efforts can improve the quality of patient care.