ITEMS IN FPM ON TOPIC:
To reduce anxiety associated with a change to multidisciplinary team care, the authors used concepts and techniques from family therapy. They offer their approach as a way other practices can ease the pain of major process changes.
The authors, whose practice delivers the Medicare annual wellness visit in the form of a nurse pre-visit and a 15-minute physician visit, offer advice, workflows and protocols for achieving similar levels of efficiency in other practices.
Meanings get slippery when words become badges of progress.
This article describes strategies for improving efficiency and productivity by using delegation, team-building, and communication.
The authors describe their group's team-based approach to chronic disease management, with a focus on diabetes care.
The article offers practical advice on improving practice revenue, implementing advanced access and improving both care and the patient's experience of care by building a high-functioning care team.
The article describes health coaching, which is an approach to providing patients and families with the skills to help themselves in partnership with their physician. The article includes examples of health coaching to demonstrate to primary care physicians how to initiate coaching models in their practices.
The authors explain how the Reflective Adaptive Process (RAP) can make meetings more collaborative and efficient and better enable practices to solve significant problems. RAP uses a facilitated approach to help representatives from every part of the practice (including patient care, nursing/clinical support, reception/front desk, billing, charts, administration and technical support) identify and resolve persistent challenges and improve office function and patient care.
The author recommends an organized, step-by-step approach to converting a typical family medicine practice to a patient-centered medical home.
The authors share what they've learned about change management during their work with the TransforMed demonstration project.