Clinical support staff

March/April 2015 Issue
Using Medicare "Incident-To" Rules [Feature]

Nonphysician practitioners can expand practice capacity, but it's vital to follow the billing rules.

November/December 2014 Issue
Team-Based Care: Saving Time and Improving Efficiency [Feature]

Physicians can maximize their time - and their practice's income - by delegating more documentation tasks to well-trained staff.

July/August 2014 Issue
The Shifting Role of the Primary Care Physician [The Last Word]

"A physician is obligated to consider more than a diseased organ, more even than the whole man - he must view the man in his world." -- Dr. Harvey Cushing

March/April 2014 Issue
Adding Health Education Specialists to Your Practice [Feature]

A health education specialist (HES) is a clinic staff member who can fill many roles now demanded in modern medical practices. In the authors' practice, the HES serves as both a health educator, encouraging patients toward more healthy behavior, and a health coach, helping patients choose and achieve defined health goals. These roles also include assisting physicians during Medicare annual wellness visits and coaching co-visits. The HES also can monitor care quality and oversee practice improvement initiatives, such as transitioning to a medical home model. Using non-medical personnel for HES positions, practices can still reap benefits from their specialized training while not having to remove nursing personnel from their increasingly important primary care responsibilities.

November/December 2013 Issue
The Benefits of Using Care Coordinators in Primary Care: A Case Study [Feature]

The drive away from fee-for-service and toward efficiency is requiring integrated health care groups to decrease hospitalization and procedures while still needing to maximize revenue. Including care coordinators can bridge this gap, helping identify and manage chronically ill patients who most need regular health services while freeing up physicians' time to provide care and actually increasing patient visits.

July/August 2013 Issue
Optimizing the Role of Nursing Staff to Enhance Physician Productivity: One Physician's Journey [Feature]

The author, a family physician, describes how he changed his practice model to work with two nurses simultaneously, allowing them to take on more of the work for each patient encounter so that the physician could focus on the patient.

May/June 2013 Issue
SUPPLEMENT: Health Coaching: Teaching Patients to Fish [Feature]

This article describes the role of a health coach.

March/April 2013 Issue
Envisioning New Roles for Medical Assistants: Strategies From Patient-Centered Medical Homes [Feature]

The authors examine several ways that the work of medical assistants changes as practices make the transition to medical home status, and they suggest several strategies used by such practices to help medical assistants work at the top of their abilities and licensure.

Jul-Aug 2008 Issue
A New Approach to Making Your Doctor-Nurse Team More Productive [Feature]

Apr 2005 Issue
What a Medical Assistant Can Do for Your Practice [Feature]

The author describes ways of fostering more productive working relationships between family physicians and the medical assistants they work with.

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