ITEMS IN FPM ON TOPIC:
Nonclinical process improvement
A family medicine residency clinic improved care for children with Medicaid by removing internal obstacles and using reminders to help ensure that preventive care is delivered, among other changes.
The author outlines an approach to the progress note that emphasizes including the rationale for diagnoses and treatment plans in order to make notes better reflect the physician's thought processes.
The author describes a way to use online shared document editing with Google Docs to facilitate communication between reception and back office in a large practice.
The article explains how office efficiency can affect patient and staff satisfaction, productivity and outcomes, and it offers tips for improving four areas of office practice, from the front desk to the physician exam.
With the “Translation to Practice” pilot, the extra-credit assignment comes to CME.
If you've recently made real improvements in how your practice works, you might just win one.
The authors explain how the Reflective Adaptive Process (RAP) can make meetings more collaborative and efficient and better enable practices to solve significant problems. RAP uses a facilitated approach to help representatives from every part of the practice (including patient care, nursing/clinical support, reception/front desk, billing, charts, administration and technical support) identify and resolve persistent challenges and improve office function and patient care.
This article describes how one medical group transformed itself from good to great through steps like creating organizational goals, measuring and reporting physician performance and training physicians.
The author presents a simple and practical method for performing effective and efficient chart audits to determine whether the practice is coding services accurately and documenting them completely.
The article features a variety of "big ideas" in current practice management thinking, submitted by family physicians and selected by a panel of experts.