Nonclinical process improvement

Jun 2008 Issue
How to Fix a Flawed Process: The Four Rules of Work Design [Feature]

The article discusses Toyota's four rules for effective work design and explains how physicians can apply these rules in their practices to solve problems and improve workflow.

Jun 2008 Issue
How to See Your Practice Through Your Patients' Eyes [Feature]

The author, a TransforMed research analyst, will describe things she observed during her visits to the TransforMed demonstration practices. The article will be structured as a "walk around the office" to see things through your patients' eyes that can be addressed easily and cheaply to improve your practice.

May 2008 Issue
What the Military Taught Me About Practice Management [Feature]

The author shares principles that she learned as a medical student and resident in the military health system -- principles that have contributed to the success of her civilian practice.

Apr 2008 Issue
Why Teamwork Will Make or Break Your Practice [Opinion]

Without it, practice transformation and optimal outcomes will be difficult to achieve.

Apr 2008 Issue
Closing the Physician-Staff Divide: A Step Toward Creating the Medical Home [Feature]

The authors identify the typical two-layer organization of medical practices (with doctors and support staff functioning almost as separate organizations with separate missions) as a major impediment to the development of true patient-centered medical homes. They go on to propose strategies for overcoming the duality.

Jan 2008 Issue
Doing What Has Always Worked [The Last Word]

Progress is never free, and it isn't all it's cracked up to be.

Jan 2008 Issue
Transforming Your Practice: What Matters Most [Feature]

The article will describe how a large primary care clinic redesigned its processes and improved its quality, patient satisfaction and viability.

Nov-Dec 2007 Issue
The Makings of a Good Meeting [Feature]

The author describes strategies that both participants and leaders can use to make meetings more efficient and effective.

Nov-Dec 2007 Issue
Optimizing Referrals & Consults With a Standardized Process [Feature]

Family physicians must actively manage the relationships between patients, consultants and themselves. This article examines ways to improve communication in referrals and provide better patient care in the process.

Nov-Dec 2007 Issue
Becoming a Superpractice [From The Editor]

You don't need a phone booth for a changing room.

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