ITEMS IN FPM ON TOPIC:
Nonclinical process improvement
The author introduces the "FPM 2008 Reader Challenge: A Search for Big Ideas That Have Made a Difference in Family Physicians' Practices," a second version of the challenge that produced the "Big Ideas" issue of Family Practice Management in September 2004.
The article will introduce a series on "ideal micro practices" and will describe the Ideal Micro Practices demonstration project and the essential components of these types of practices.
The article explains how blame, accusation and finger-pointing can doom quality improvement efforts, and it offers tips for fostering a "blame-free" culture within a medical practice so that physicians and employees can learn from mistakes and pursue quality improvement.
Introduces "Big Ideas" issue, suggesting that most of the ideas featured have something to do with the FFM new practice model and that the authors may actually share a vision of the future of family medicine.
Points out that the Nicoletti and Borglum articles in this issue are connected in that they both come from practice consultants who have formed apparently similar views of what constitutes a good practice.
Introducing the FPM Reader Challenge, the author solicits "big ideas that have made a difference in FP’s practices" as entries into an article competition.
The article explains the use of a prescription medication protocol, which can empower a practice's staff to handle Rx refills more efficiently, resulitng in improved patient service, decreased Rx errors, and better use of physicians' time.
Argues that most practices are shot through with errors that can be prevented -- or at least be prevented from having adverse consequences -- by systematization.