Nonclinical process improvement

May 1999 Issue
Holding the Gains in Quality Improvement [Feature]

The article, third in a three-part series, will teach physicians how they can "hold the gains" after implementing a quality-improvement effort.

May 1999 Issue
Finding Diamonds in the Trenches With the Nominal Group Process [Improving Patient Care]

The article will explain nominal group process as a method for generating quality-improvement ideas and will show how one practice used the process to identify areas of improvement within the practice.

Apr 1999 Issue
A Team Approach to Quality Improvement [Feature]

The article, second in a three-part series, will explain how teams of physicians and nonprovider staff can be effective in the design and implementation of a quality-improvement initiative.

Mar 1999 Issue
Quality Improvement: First Steps [Feature]

The article, first in a three-part series, will introduce readers to the basic principles of quality improvement and will show how QI can be implemented in a family practice setting.

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