Community-based Primary Care Physicians Can Help Resolve VA Health System Backlog

FOR IMMEDIATE RELEASE   
Wednesday, June 4, 2014

Contact:
Leslie Champlin
Senior Public Relations Strategist
American Academy of Family Physicians
(800) 274-2237 Ext. 5224
lchampli@aafp.org

LEAWOOD, Kan. — Veterans could get the primary medical care they need if community-based family physicians could step into the breach and break the current appointment backlog, according to a letter sent to President Obama and Congressional leadership today.

The letter, sent by Jeff Cain, MD, board chair of the American Academy of Family Physicians, notes Veterans Administration and media reports point to a serious internal primary care physician shortage within the VA health system. The solution lies in expanding the number of primary care physicians who can provide care to veterans, Cain wrote.

Civilian family physicians currently provide care to veterans who live in the community and those who currently have coverage through TriCare, the civilian health plan for military personnel, retirees and their dependents. Interactions between the community physicians and VA health facilities are complicated, contributing to the backlog within the VA system that veterans experience. The AAFP has called on the VA to change its policies and expand veterans’ access to civilian health care for several years.

“Our recommendations would help in two ways,” Cain said. “They would increase the number of family physicians who could provide care to veterans in the community. And in doing that, they would address the backlog of veterans who need access to care. These provisions would enable them to get the right labs at the right referral at the right time.”

Resolving the VA physician workforce will require both time and policy changes, Cain said, but that reality shouldn’t delay providing care to veterans.

“We should not permit any additional delays in providing maximum opportunity for veterans seeking an appointment with a primary care physician,” he said in the letter.

The AAFP recommends:

1. Allowing civilian family physicians to provide primary care services to eligible veterans.
2. Allowing prescriptions prescribed by civilian family physicians to be filled at VA pharmacies.
3. Allowing civilian family physicians to order diagnostic tests at VA facilities.
4. Allowing civilian family physicians to refer patients to specialist physicians and other health care providers at VA facilities.
5. Allowing civilian family physicians to provide care to eligible veterans under the protections of the Federal Tort Claims Act.

“While these policy recommendations are not a solution to all the challenges facing the VA health system, they do represent an opportunity to alleviate the current backlog and facilitate access to primary care services for thousands of veterans,” Cain wrote. “We believe these five actions would be beneficial to veterans and the VA health care system.”

 

 

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Founded in 1947, the AAFP represents 115,900 physicians and medical students nationwide. It is the only medical society devoted solely to primary care.

Approximately one in four of all office visits are made to family physicians. That is nearly 214 million office visits each year — nearly 74 million more than the next largest medical specialty. Today, family physicians provide more care for America’s underserved and rural populations than any other medical specialty. Family medicine’s cornerstone is an ongoing, personal patient-physician relationship focused on integrated care.


To learn more about the specialty of family medicine, the AAFP's positions on issues and clinical care, and for downloadable multi-media highlighting family medicine, visit www.aafp.org/media. For information about health care, health conditions and wellness, please visit the AAFP’s award-winning consumer website, www.FamilyDoctor.org(www.familydoctor.org).