FAQ for Residency Programs
Can we review performance measures before selecting a module?
Yes, you can review the performance measures for each METRIC module chart review. Download the METRIC performance measures
(1-page PDF File; About PDFs
How do I proceed if there are missing AAFP ID numbers in the group?
AAFP METRIC staff will locate AAFP ID numbers for physicians. Please expect a slight delay in normal process time of one business day.
If a group member is not an AAFP member, may he or she still participate?
AAFP non-members are welcome to participate with the group.
Is providing an e-mail address essential?
Yes. The AAFP METRIC is an online tool that requires an address for communication with each participant. The program utilizes the address in the AAFP database.
Is it possible to preview METRIC modules to facilitate determination of the most appropriate module for my group?
A METRIC test drive opportunity is available that allows a preview of all AAFP METRIC modules.
Contact AAFP METRIC staff at firstname.lastname@example.org
or (800) 274-2237 ext. 4132 and request a test drive.
What is the cost for residency programs to participate in METRIC as a group?
When registering as a group, residents and faculty are not charged a registration fee for their modules.
Effective July 1, 2011, an annual administrative charge for residency programs will apply:
- $50 for residency programs with three to 19 residents
- $75 for residency programs with 20 or more residents
This covers group registrations, tracking reports and multiple modules for one year.
How can faculty of family medicine residency programs satisfy MC-FP Part IV and still participate as a group?
Faculty members earn 20 Prescribed CME credits and satisfy MC-FP Part IV
when completing the full number of patient chart reviews and completing the entire module within the appropriate stage of the Maintenance of Certification process. The AAFP automatically updates the physician’s CME record and notifies the ABFM once Step 10.2 is submitted.
How does the program help residents document that they have developed the ACGME competency in practice-based learning and improvement?
Residents can print each step of the METRIC program, including baseline and follow up practice assessment questionnaire responses, performance measure results and their action plan.
How many people does it take to form a group?
The minimum number to form a residency group is three residents.
How can my group participate in more than one module?
Options for a group of 15 in multiple modules include, but are not limited to: 1) five people participate in three different modules OR 2) three people participate in five different modules. The group report incorporates all the different modules in which your practice is participating.
How can our group enter more than 10 charts?
Each individual may enter up to 50 patient charts both during the baseline and during the re-assessment phases for up to 100 patient charts per module. Simply note on your group enrollment form the number of charts your group would like to enter.
If entering less than ten charts per resident, is it necessary to know how many charts each resident will be able to enter?
If each group member is not able to enter ten charts, it is essential to determine how many charts can be entered and to indicate that number on the enrollment form. The lowest number of charts per resident must be communicated to METRIC staff on the group enrollment form. For example, if one resident can enter 11 charts, another resident can enter nine charts, and another resident can enter seven charts, it is essential that the minimum chart review number be set to seven charts.
Faculty must enter ten charts to satisfy the program requirements for Maintenance of Certification Part IV, regardless of the residency program minimum.
Must the entire group select the same intervention in the Action Plan?
Faculty may elect to have everyone select the same intervention(s), or the individual physician may choose his or her own interventions and remain part of the group.
Is there a way for the assessment data to be downloaded electronically?
At this time, it is not possible to electronically download data to the METRIC program from another location.
How do I view collated data for my entire group?
There are two ways to look at group results: one way is within the program. Groups may also request specific data reports, particularly if they are part of a quality improvement initiative.
Start by contacting METRIC staff at email@example.com
or (800) 271-2237 ext. 4132.
What is the standard group report; how is it used?
The standard METRIC tracking report is a list of all physicians in the group along with a date stamp of each step in the METRIC module they completed. Faculty or quality improvement initiative leaders can easily monitor the progress of the group in accomplishing each step in the program.
Which steps are documented on the METRIC Group Report?
The standard METRIC tracking report lists completion or start dates for the following:
- Registration date
- First date that the participant accessed the METRIC module
- Start and end dates of the baseline chart review
- First action plan submission
- Anticipated re-start date (after required 1-month period of the action plan)
- Actual re-start date
- Start and end dates of the follow-up chart review
- Submission of the final plan
- Completion of the METRIC module