Productive and Rewarding Work Environments

The tips and tools listed below, originally published in FPM and by TransforMed, can help you with everything from finding, hiring and keeping good staff, to helping those who aren't a good fit move on.

Tips

5 Ways to Retain Good Staff -- "The most effective strategies won't cost you a dime." (from FPM)

6-Step Method For Creative Conflict Resolution -- By Barbara Johnson, PhD; from TransforMed
(1-page PDF file; About PDFs)

7 Characteristics of Successful Relationships -- "Your clinical and financial success may depend on work relationships within your practice." (from FPM)

Job Satisfaction: Putting Theory Into Practice -- "Yes, it is possible for you and your employees to be happy on the job. The key is in how you handle two factors: motivation and 'hygiene.'" (from FPM)

Closing the Physician-Staff Divide: a Step Toward Creating the Medical Home -- "If your staff's job is to keep patients moving through the system and yours is to take care of the patients they supply, your practice is flawed." (from FPM)

Do-It-Yourself Tools

Personnel Handbook -- Learn about laws that affect your area, employee safety and health regulations, and benefit programs.

Job Description Questionnaire
(1-page PDF file; About PDFs)

Job Descriptions, Performance Appraisals and other Employee Forms -- Learn about employee record retention, how to conduct a reference check, and what interview questions to ask.

Employee Benefit Package Summary
(1-page Word file; About Downloading)

Timeline for Creating Performance Standards
(1-page Word file; About Downloading)

Exit Interview Questions -- "You may be able to reduce turnover by finding out how your practice looks through the eyes of your staff." (from FPM)

Exit Survey Sample
(1-page Word file; About Downloading)

Work Relationship Assessment Form -- Plot your practice’s performance in these six critical areas.
(1-page PDF file; About PDFs)

Healthy Office: Tips for Creating One -- Create a culture of fitness that is supportive, productive and visible to patients.
(1-page PDF file; About PDFs)

Effective Meetings Toolkit
(3-page PDF file; About PDFs)

OSHA Compliance Manuals -- This 33-page manual provides concise information to assist you in the development of your practice plan for compliance with OSHA regulations, CDC recommendations for exposure control, and for fire and building safety.

Sample Office Forms Book -- A compilation of non-clinical operational forms, this book includes consents for treatment, medical record retention and documentation, and procedure tracking.

Preparing Your Practice for a Medical Emergency -- Find out what you need and what to expect in a medical emergency in your practice.

Operational Procedures Manual -- This customizable CD-ROM is so easy to use that you can have your own operational procedures manual in just a few short hours -tailored to your individual practice's needs.