Assemble a Project Team
-- Get staff involved. Staff commitment and buy-in are essential to the success of open-access scheduling implementation.
Assess Demand for Appointments
-- Availability and demand for appointments must be in balance for open access to succeed.
-- Additional short-term staff and financial resources may be required.
Assess Clinical Staff Resources
-- Optimize patient care by analyzing efficiency of patient care processes and use of clinical staff resources.
Educate and Train Staff
-- Provide leadership and education on the principles and benefits of open-access scheduling.
Free-up Appointment Slots
-- Get your project started.
-- Monitor data to find out how open-access scheduling is working for you.
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about Delta-Exchange.This Patient-Centered Medical Home section of the AAFP web site was supported in part by a grant from Merck & Co.