Offer Same-day Appointments
Assemble a Project Team -- Get staff involved. Staff commitment and buy-in are essential to the success of open-access scheduling implementation.
Assess Demand for Appointments -- Availability and demand for appointments must be in balance for open access to succeed.
Allocate Resources -- Additional short-term staff and financial resources may be required.
Assess Clinical Staff Resources -- Optimize patient care by analyzing efficiency of patient care processes and use of clinical staff resources.
Educate and Train Staff -- Provide leadership and education on the principles and benefits of open-access scheduling.
Free-up Appointment Slots -- Get your project started.
Evaluate -- Monitor data to find out how open-access scheduling is working for you.
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This Patient-Centered Medical Home section of the AAFP web site was supported in part by a grant from Merck & Co.
This Patient-Centered Medical Home section of the AAFP web site was supported in part by a grant from Merck & Co.
