American Academy of Family Physicians

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XMarket Your Website

Time to Complete: About 3 hours to start -- ongoing after that
Difficulty: Easy -- needs ongoing support
Outcome: Greater awareness and use of website by potential and existing patients
  • Decision-making authority
  • Time for team meetings and promotional plan development
  • Money (if you plan to create new promotional materials)

Review these tips for establishing your practice's Facebook page (1-page Word document; About Downloading Files).

The Facebook page of the Primary Health Medical Group in Meridian, Idaho, is an example of a successful Facebook medical practice page.

Read this story to learn about the discussion of doctors' online conduct at a recent AMA Council on Ethical & Judicial Affairs forum.

To start a Facebook page for your practice, go here and click on "Create a Page for a celebrity, band or business."

These sources can help you find a marketing consultant: The AAFP Buyer's Guide and MGMA's Health Care Consulting Group -- Operational Efficiency staff.

Steps

Hold a team meeting

X
Discuss promotional tools to use in your marketing plan, including these:
  • Notifying existing patients via mail or email
  • Announcing website URL in voicemail system messages
  • Including URL on business cards, stationery, prescription pads, and posters in reception area and exam rooms
  • Including URL in email signature lines
  • Promoting website in practice newsletter
  • Listing URL in directories of managed care organizations
  • Adding URL to practice sign on building
  • Advertising in local newspaper and on radio and TV stations and community billboards
  • Starting a free page for your practice on the social networking site Facebook and using it to bring patients and potential patients to your website

Create and carry out the promotional plan

X
  • Include the promotional tools agreed to in the meeting, assign staff and set deadlines for the work.
  • Track progress on the plan in subsequent team meetings.

What You'll Need

  • Decision-making authority
  • Time for team meetings and promotional plan development
  • Money (if you plan to create new promotional materials)

Resources

Review these tips for establishing your practice's Facebook page (1-page Word document; About Downloading Files).

The Facebook page of the Primary Health Medical Group in Meridian, Idaho, is an example of a successful Facebook medical practice page.

Read this story to learn about the discussion of doctors' online conduct at a recent AMA Council on Ethical & Judicial Affairs forum.

Where to Go for Help

Learn more about starting a Facebook page for your practice.

If you and your staff don't have the time or the inclination to pursue all the steps listed above, consider hiring a practice marketing consultant:
TransforMED
Join a free collaborative online network committed to practice transformation. Learn more about Delta-Exchange.

This Patient-Centered Medical Home section of the AAFP web site was supported in part by a grant from Merck & Co.
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