Never underestimate the importance of checking references. Granted, it can be time-consuming, but should be well worth it. Speak with the person who worked most closely with the consultant. In many cases, this will be the practice manager or administrator, not the physician.
The following are some sample questions to ask references:
References
- What type(s) of service(s) did the consultant or attorney provide to the practice?
- Was the project completed within the estimated time frame?
- Did the consultant or law firm adhere to the estimated costs?
- How accessible was the consultant or attorney? Was it easy to get answers to questions?
- How did the consultant (if service was provided on-site) get along with the practice personnel?
- Was the consultant available to help implement recommendations?
- Was the consultant or attorney willing to provide follow-up assistance? If so, was there an additional charge to the practice?
- Would the practice work with the consultant or attorney again?
- Would the practice recommend the consultant or attorney to a colleague?
