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When a change involves deleting a module from your order, credit will be issued based on the number of shipments remaining in the program year. Module cancellations must be received six weeks prior to the event ship date to receive credit for that event. The annual registration fee is not prorated and is non-refundable. Credits will be applied to the following year's proficiency testing order. If no order is being placed for the next year, a refund check will be issued upon request at the end of the current program year.