American Academy of Family Physicians

Bomb Threat and Personal Threats Received by Telephone

It is an unnerving experience for anyone to receive a telephone threat. But there are ways to minimize personal fear and still concentrate on gathering information that may help law enforcement personnel to identify the person making the threat.

The first step is to realize that virtually any employee could receive such a call. The second step is to be aware that careful procedures have been developed to counter such threats and to arrest and convict the callers.

The following procedures will help you focus on noting the important information and asking the right questions if you receive a threat by telephone:

1. Telephone number threat was received on: ______________________

2. Exact time of call: _____________________________________________

3. Exact words of caller: __________________________________________

4. Ask the following:

When will the bomb explode? _________________________________

Where is the bomb? ________________________________________

What does it look like? ______________________________________

What kind of bomb is it? _____________________________________

What is your name? ________________________________________

What is your address?_______________________________________

Where are your calling from? _________________________________

Why did you place the bomb? _________________________________

5. Make special note of the following:

Caller's voice (calm, excited, disguised, accent, etc.) _______________

___________________________________________________________

Caller's sex _________________________________________________

Caller's approximate age (determined by voice)_____________________

Was the voice familiar to you?___________________________________

Was there any background music? __ Yes ___ no

Your name: _________________________________________________

Date: ______________________________________________________
Physician Safety
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