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One Phone Call Results in Member Access

By News Staff
5/23/2007

Academy members now can check their reported CME, register for an AAFP course and change their mailing address -- all with just one phone call to the Academy's new Member Central service.

Member Central is one component of the Academy's overall goal of better serving AAFP members. It is designed to decrease caller wait times and to make services easier to access for members calling about their membership or CME records or to register for Academy-sponsored CME.

The service, which was launched on May 15, handled nearly 150 calls on its first day, with an average wait time of less than seconds, according to Kathy Blair, CME records assistant manager in the Membership Division.

The phone number for Member Central is (800) 274-8043.